It was very clean and perfectly located. The front desk staff was also nice.

There was no microwave in the room

The room was very clean and nice. The staff was very friendly and the rooftop bar was decent. We had 3 rooms for our family so they accommodated us very close to each other in the same hall. a night we felt very safe too!

I didn't like there was any free breakfast or free amenities offered. One day me and my son ate in the restaurant for breakfast and it was over $60. Needless to say we had to find breakfast offsite every day. We paid over $1000 for each room for 4 nights which is expensive but they were only hotel available when we booked 2 months ahead of our trip. There aren't many restaurants or bars within walking distance so we spent a lot on Ubers since it rained during our trip. The rooftop bar is nice but no happy hours.

I went to see the WW II Museum. There could not be a better way to stay for a visit.

The location was away from the French Quarter but close enough by Uber. The property was very quiet and beautifully decorated.

Nothing.

I loved mostly everything about the hotel, it was beautiful and the location was perfect. The staff was top of the line, anything we needed they made sure we were good. They have a nice bar and dining area as well as a roof top bar.

The room was small, I didn’t expect that. Some of the plug ins were loose so my charger kept falling out of the wall. The room also didn’t have much lighting.

Very spacious and clean, very nice staff. Excellent location. Easy parking in garage next door. Comfortable beds and good blackout curtains.

Only complaints were a flickering hall light (in our room) and a slow draining bathroom sink.

Great location. Walking distance to the WWII Museum.

It’s time to deep clean the rooms.

It’s conveniently located to a great mile marker, WW 2 museum; also it wasn’t far from the convention center.

N/A

The hotel lobby was pretty. It appeared very clean.

Hilton's system was supposedly down so they couldn't book us a room when we arrived (however one of the front desk clerks had no problem checking in two other parties while we stood there). They told us to get on our phone and book with a third party vendor and that they would then be able to get us into a room. We did as directed, and showed them the email confirmation, and they said their system was still down so they couldn't give us a room yet. They said wait 30 min. We sat in our car for 30 min, and then went back in to the front desk where we saw that a shift change had occurred while we were in our car waiting. We had to explain everything to the new guy at the counter only to be told in a very rude manner that there is nothing they can do for us. They couldn't find our reservation and therefore wouldn't be able to give us a room even with the confirmation number. Zero compassion or sympathy. After over an hour, we never did get a room and ended up at the Virgin Hotel. Horrible customer service at the Higgins!!!!

Nothing

Cleanliness, Vibe, Staff Attitude

Beautiful hotel with amazing city views

parking was expensive

it was very pretty, the parking was close and easily accessible, the breakfast was great and the bed was very comfortable.

the room seemed a bit small but other than that it was great.

Breakfast was a bit overpriced, location was excellent

Nothing

luxurious, incredible city view, great customer service

bed is firm

location and purpose

n/a

Rooms were clean and comfortable. Staff was extremely friendly and helpful. Location was perfect for us.

The breakfast at the hotel restaurant was a little over priced. 14.00 for 2 eggs. The food was ok.

Just absolutely stunningly beautiful. love the decor and location, very clean and my room was very spacious. Love The Patriots Circle room. World War ll Museum is right across the street

Nothing

I was extremely pleased with the location of the hotel and the parking was very convenient.

The situation with the shower was very disappointing. The shower pan was clogged due to a buildup of hair that accumulated over the drain and flooded the shower pan and the floor of the bathroom. This made me question the cleaning methods of the rooms.

great location

awesome bed, so comfortable

Location, cleanliness and design of hotel.

What I did not like were the $200 worth of added fee’s and taxes once I checked-in on-site. My original payment expectation was around $840 but once I checked-in to pay, my total came to be $1,000+. I think hidden fees like that are deceiving.