Nice people. Very helpful.

Back alley to get there and no on premise restaurant

Fantastic location and very helpful staff.

The staircase was a public staircase and not always clean, and it could be noisy at times

Great staff. Big, clean rooms. Great bathroom.

Well appointed room. Great soothing decor!

The staff were friendly and helpful.

The property itself is in a dinghy building and while the interiors were decent enough, didn't think it was worth the money I paid for it.

The hotel is centrally located in the heart of Park street, which has several restaurants, pubs & shopping places within few minutes of walk. The nearest Metro station is 'Park street station' which is 10 minutes of walk from the hotel & has good connectivity to the rest of the city.

Nothing specific

Everything is great I really enjoyed my stay there. Felt safe and comfortable. Breakfast was also great!

Communication through landline phone not possible. Also the towels are quite old and has been used and washed for a quite long time. Gets noisy during the early morning

The location of the hotel is perfect. It is walking distance to many cafés and restaurants. Even though the hotel is located in a random building which is not pretty at all, once you enter the rooms, it is very pretty. It is extremely clean and it looks way better from the inside that from the outside.

Maybe the fact that the front desk is right outside the room. They were very quiet, but still, you do not have too much privacy.

Total freedom, total service oriented staff

nil

Very nice rooms.

Street in front of building was quite loud and windows not really blocking the noise.

The entrance was difficult to find at night

Location, clean new rooms, friendly staff

Externally not so impressive. Lift is slow and small

location room size and food

the smelly lift lobby

Apart from the entrance (which is a bit shady), everything was very good. As I took an early flight, I needed an early check-in, which was facilitated by the hotel, really thankful for that! The breakfast is good. The staffs are friendly too!

The entrance.

Excellent room atmosphere and couteous staff

Nothing

The European breakfast was fine.

The room set up and ambience

NA

This place gets 5 stars for its superb location! Although not a conventional hotel per se with lobby, fitness room, pool etc, the spacious and airy guest rooms are part of a heritage apartment building with comfortable furniture and frugal but effective fixtures, with additional requirements such ironing board, weighing scale only a quick ask away. Its location on Kolkata's iconic Park Street and proximity to famous landmarks, well known restaurants and metro works in its favor. The hotel is in the same building that also houses Kolkata's famous cake shop and restaurant 'Flurys'. Service is great. All staff (Biplab, Gopi, Bimal da) were very helpful. We also loved the food from Mocambo Restaurant food (we ordered Chinese) that we ordered in the room. In-house guests are also entitled to additional discount (same owners as Park Suites)

Only reason the room should get a star less is because of its old style unmarked and unsupported stairs to access the bathroom within the room, posing to be a potential safety hazard for the elderly.

Excellent staff who went out of their way to make us feel comfortable. The staff was also very helpful. The service, location and access were excellent, in fact they were better than some of the star hotel rooms! The breakfast was sumptuous and served warm.

Cannot think of anything!

Room

Service

This is not a hotel , it’s apartment . Location of the hotel is 4th floor of the apartment.

Room is spacious

Breakfast

The location and cleanliness is excellent.

It is very old building. From outside of the hotel you may disappointed. But interior is good.