We were upgraded to the Sovana Resort at the same price. Great hotel with very quiet and spacious rooms, great breakfast and extremely friendly staff.

Romantic location, great views in a small village. Breakfast very good.

Room with 2 small windows under the roof. In case of fire there's no way to escape. Building was not the address mentioned on the booking.

Reasonably clean Sovana is nice, but not worth to stay a night inside the town. Better take something outside.

Tiny rooms Unfriendly and unorganized staff Our room was initially not ready (at the checkin time of 2pm), after making us wait for half an hour they wanted to put us in a broom closet in some side building. Then they explained that there was a technical issue in the main building and they were completly full and we would have to wait 2 hours to get a room there. After we complained they still gave us a somewhat bigger room in the side building and we accepted it.

Wonderful location and extremely kind staff.

Noisy air conditioning system (really a minor issue)

The woman at the Check-in was very kind and happy. She did a quick check-in and showed us the way to the room. A very clean and comfortable room, also with a fridge with water in it. Nice! We loved the little village and we will definately reccomend it! (And lets just say the personel at the breakfast were just not quite awake that day ;) )

The personel at breakfast was quite unreachable. They did not respond to our "Buongiorno" and also when we were seated, they completely ignored us. When we dicided to take a plate and take some food of the breakfast buffet, they came quite angry to us to tell us that we cannot take the food by ourselves. Really confusing... also the other quests had this situation.

It is right in the centre. It was amazing to be there. Small stone city with very nice atmosphere and good restaurant overthere. We enjoyed it!

I just could not find the accomodation and the reception for picking up the key. So I had to ask someone.