Very modern Rooms, elegante ambiance, big breakfast buffet, smell in the hotel

Except one person on duty at the reception no one in this hotel is capable of speaking at least the basics of English what is a shame for a brand like Kempinski in my opinion. If you want to use the pool you need to wear a swimming cap. The hotel does only offer you to buy one. Staff at the spa area doesn’t speak a word English.

Room was big and nice. Great view from window. Very comfortable bed. Hotel is very clean. Pool area is nice with hot small pools. Breakfest is very good, big selection of chinese and international food. Great variety of fruits, fresh juices.

Location is not very good, but not far away street food. Shopping also is quite far, need taxi. Sub station is 2 min away

breakfast, and the friendliness of all staff.

none.

Pretty decorations. The lobby, was beautiful. The German food very good. Very comfortable. I liked that there was good drinks and snacks at the lounge but too much smoke.

Too much smoke in the bar/lounge.

Pleasant staff

Nothing that I dislike

The hotel needs desperate an update. Its noisy smelly and definitely not clean. Not because the staff does not do his job, but because the materials used are old and worn out.