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it wasnt stated in booking.com my room will be so far and facing 4 walls

I loved my room . I wanted to hangout at the pool, but I had a hard time leaving the room.

There was a cockroach in my room the first night.

Resort not very full. Lots of space for relaxing. Never saw an over the water bar .. that we thought was advertised. Very friendly staff. Very clean. Room adequate size.

The privacy in the rooms is not what I expected. The studio rooms are basically an extra bedroom for the multi bedroom units, there is an adjoining door between them, you can see the light through the door on the sides, and at the bottom, the half inch gap and the tile floor on the bottom allows for every conversation to be heard between them. You could hear them making breakfast, having breakfast conversation and cleaning the dishes, which is very loud when they get up early and you do not!!! The air condition, made quite a bit of a humming noise, which was not to our satisfaction, we got used to it, but we shouldn’t of had to. We did not complain however because the air condition worked fine. It was just a humming changing noise. Even though it was aggravating. The seaweed was a problem, although not the hotels fault, we never saw anybody working to clear it like we did other places so we couldn’t sit at the beach and really enjoy the beach we had to go elsewhere.

Rooms were large and clean with a lovely beach view Pool was nice with a swim up bar Staff were friendly and helpful There were pool toys, lawn games and kayaks/paddle boards available for free Small beach section cleaned up sargassum Can book flights, tours and golf carts through the hotel

Restaurant on site (Rain) was not great (expensive, loud, food not good and slow service) Cleaned beach area was pretty small

beautiful pool big room very nice resort

a little bit far from town so taxi is about 20 USD one way.

beautiful clean

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Shuttle pickup at San Pedro airport to Grand Caribe upon arrival was not smooth at all, had to wait awhile due to poor planning and/or short staff drivers.

Beautiful views and property:) It was very clean and safe. The staff was all very friendly.

our room was well appointed. Great kitchen. Have a nice deck. Beds are comfortable and very clean. on site, restaurants were great and the staff very friendly.

The hotel itself was very nick and spacious.

When we arrived our entire greeting was rushed. We did not receive a tour (other guests did), we did not get an explanation of the amenities (other guests did), and upon entering the room the guy pointed and gave us the keys. I chose this place because I stayed here last year and it was great. This time me, my dadand brother came for a guy's trip the staff did not clean the room correctly. Stains were left on the floors for days. Towels were taken out the room and not replaced, the room we booked was for 6 people but they couldn't seem to keep enough Towels in The room for 3 people. The staff by the pool/bar treated us like we had the plague. We would come and be ignored. When we did order the it would take awhile for them to make our drinks. With one exception there is one black guy (wish i got his name) that works there his service was great. Large groups of black men should probably avoid this hotel.

excellent

The resort was great, staff was very helpful and friendly. Food was good. We had the 3 bedroom apartment it was perfect for our family of 4.

It was anlittlw farther from town, but very close to the Truck stop and closer to Secret Beach. Water pressure wasn't great, but we were on 3rd floor so I get it.

Everything was top notch.

There wasn’t anything I didn’t like.

The resort was new and very nice. Multiple pools, beach with paddle boards and kayaks. Staff was extremely nice. Location was great, north of town but not too far with many restaurants and bars nearby. Room was large and kept clean. Laundry service was available. Swim up bar with food service was great! They booked our excursion to the Blue Hole for us which was really convenient.

The beach area is nice but the sea grass is right up to the beach. They try to keep it back but it is nearly impossible. So swimming in the ocean from the beach isn't really enticing. We did take a kayak out to snorkel on the reef which was great.

Facilities/amenities were great.