Beautiful location. Great area for walking Staff were excellent very attentive & friendly. Gardens very peaceful, we had excellent sunny weather so able to sit out. Good menu & excellent food & service in restaurant.

Nothing not to like

Location was amazing and food in the restaurant excellent

Room was very hot (2nd floor) and fan was on a timer, cutting out every 120 minutes, not so great at 2am, 4am etc

All food and drink was exceptional staff were attentive could not fault the place in any way a big thanks to everyone

I can't really see how things could be better

Our room was lovely and quite large, with a delightful view of the village of Upper Sheringham. The beds were very comfortable, and the staff very helpful and efficient. Breakfast was of excellent quality too. The hotel is handily located in a pretty village just a couple of kilometres off the main North Norfolk coast road, the A149 - easy to get into Sheringham, Cromer, etc.

Despite all the big plusses mentioned above, the cost for one night's stay (NOT including breakfast for the two of us) was really rather steep for what this hotel provides. It was a weekend day which I know makes a difference - but next weekend I'll be staying in a business-standard hotel at Gatwick Airport as I need to catch an early morning flight, and the cost for that is 65% of what I paid for the room at the Dales. There should really also be an option to include breakfast in an overnight package. That said, we did enjoy our stay here. :-)

We have stayed at the Dales on a number of occasions and have been very happy otherwise we would not return.

Unfortunately this time there were a number of minor issues which individually would not call for adverse comment but this time, We were not offered help to our room (I was on elbow crutches), there was no Hotel info sheet in our room (meal times desk call number etc), at dinner waiters forgot bread rolls (butter on table) forgot to ask for any drinks order (had to ask for wine list), waiters had to ask which customer had ordered which meal and then served the man first. When we booked in we were asked if we would like our room serviced and/or the bed turned down, I thought this rather strange as we were visiting a 4 star establishment

lovely position and old world charm very good staff

for the price charged we though breakfast should of been included it was nearly £15 per head too so £60 (just under )on top for 2 days we thought excessive nice hotel but I think this was too expensive .

really nice place, great location, friendly staff, cater for dogs too

a little pricey

Food exceptional. The room was comfortable, carpet not spotless but considering we had a room that allows dogs it was good. Possibly the best thing about the hotel are the friendly obliging staff certain aspects of the room eg

Certain aspects of the room eg wardrobe door very stiff but really no real complaints