Breakfast / bed

Broken toilet ans sink Rooms looking tired

Ease of checking in and out. Staff were nice.

Only stayed one night, but happy with everything, nice we could leave our luggage early on day of arrival and later on departure day.

Theatre was a little further away than we anticipated, but this was our error.

that the location was set off from the main streets so was quieter and more relaxed!

I did notice there were some areas that could have been cleaned better and the shower whilst awesome was difficult to work out!

Good location

AC problem in the room that the staff could not fix. They didn’t offer any solution

location

front house staff not friendly or helpful in the late evening

Excellent value for money. Cozy and well decorated

clean, modern on the inside and great exterior! close to underground.

shower wasn’t powerful or hot !

excellent quiet location

the bar area is a bit small

The reception team were very helpful with parking etc. Lovely leafy location with a small garden square just outside, nice and quiet but still within reach of the touristy bits. If you don't fancy a walk the hotel will arrange a cab no problem at all. Just around the corner to Smiths of Smithfield which is a great restaurant and a nice small pub next door.

Malmaison have quite a dark interior design so don't expect a bright and airy scheme. Quite a compact bathroom even in the more expensive rooms but then you're in London so you don't spend too much time in there!

Perfect location from tube stations. Greeted with a very warm welcome, comfy bed & lovely room.

clean, modern and very approachable and helpful staff

loved the hotel . . was just a tad to far out from central London

room was clean and location was good.

refurbishment works were going on in hotel so the A/C was off in my room. in place were two electric plug in heaters which made the room either too hot or too cold. I wasn’t warned about this when booking. where the mini bar fridge used to be was just an empty space in the cabinet. basin in the bathroom didn’t drain of water quick enough.