The staff were lovely and the location is brilliant for exploring Cardiff city centre.

The bathroom needed some updating but the main issue is that we were visiting the weekend before Christmas and the hotel were hosting Christmas parties in the conference rooms. For some reason we were placed in the room closest to these and the music kept us awake until the early hours. We were also right next to the car park and laundry service, which also then woke us up early. The rooms are also unbearably hot!

The room was a good size and the breakfast was great .

The Room was too hot in the night for the both of us .We could turn the temperature down but apart from that it was great

I was hoping for a nice bar area with lovely, comfy sofas & nice ambience. The bar felt very basic & so we didn't use it.

Central location & comfortable

Our friends were put on a different floor (even though we booked a year in advance almost!) Their room was very noisy as it was on the front.

Staff so helpful.. got a complimentary upgrade and staff called us to check in early as our room became available. Brilliant

All staff I encountered were friendly, polite, professional and extremely helpful.

Reasonable sized room with comfortable beds. Staff were friendly and helpful. Well located for where we needed to be.

It generally felt a little tired and our bathroom needed some attention to the bath plug and toilet flush.

Clean, handy location

Price not great as large event on in Cardiff huge price hike