Friendliness of staff, comfort of hotel throughout, views, beach. Good breakfast.

Fridge in room a bit noisy.

The room was really nice, spacious and stylish

there was no hot water in the morning and housekeeping took forever to fix it . At times there were 3 maintenance people in the room - with their shoes on. The breakfast needs improvement. From a hotel in that category I expect a lot more, but I might be spoiled because I live in Dubai

location and staff

It is ageing and requires some love

Everything

Location was perfect, with access to the beach. Room Ocean view with private jacuzzi / ofuro on the balcony. Great staying.

the location of the resort and the view of our room (oca 1) is amazing

was disappointed to see we were charged for the coffee cups in the room

The staff was incredibly friendly and accommodating. I went with my fiancee for her birthday, and while we were out they delivered a birthday cake to our room. She was so happy and thrilled. The whole weekend was a delightful surprise for her. She wasnt sure she wanted to go to buzios before I surprised her, but a day into the stay at the Insolito, she was trying to figure out when we could come back again. We also visited the private beach area and got to hang out with a local turtle, whom we named Barty who spent his time swimming infront of us. My fiancee also loved her massages at the resort. It was a great time. The restaurant was also awesome and the food was delicious. The steak was better than the popular restaurant Misticos.

I wish there was an atm a bit closer to the hotel so that we had more reais to tip the staff. The only other thing was that to get to the beach we had to go through tawa beach, who require you to get a writsband and place your belongings in their area. It seemed like an unnecessary extra step, but was really only a minor inconvenience.

Insolito’s location and overall infrastructure are very nice and can be said to be on the high-end compared to other options on Buzios. Staff is super friendly and helpful, much superior to other hotels/B&Bs in Rio and in Buzios.

Some rooms are located close to the beach club, which plays loud music from 12:00 to 22:00h. Guests should know this before being placed in one of these rooms.

Best place to stay in Búzios by far

Location, staff availability, service

poor quality breakfast, lack of quality in room service

The Staff was amazing. The best part of the trip was the location.

The only problem was the lack of water for drinking.

Staff is very helpful and friendly. José, the guy who works at the breakfast is extremely attentive and lovely, I felt spoiled by him :)