Location and staff were excellent. Restaurant and bar were terrific

No lifts make it difficult to go up and down. Tried to make less trips

Its over priced and in need of a re-furb It is dirty Staff are rude There is no parking .

Great location, lovely room and the hotel as a whole is smart inside and out. It feels very individual, with lots of nice details. I loved the dusky colours and comfortable furnishings, proper dark curtains, lots of hanging space, super comfortable bed and nice Occitane toiletries. Breakfast was the best we’ve had in a hotel in this price range. Lovely little selection of pastries, yogurts, granola etc on a buffet, plus a delicious hot menu far beyond just a standard cooked breakfast, all freshly cooked to order. Staff are friendly and efficient, it was no trouble to change all our bedding as soon as we arrived, as I had forgotten to mention I’m allergic to feathers. Annoying for them, but they managed not to show it!

Nothing.

Breakfast was nice and the hotel is in the best location

We have been to this hotel three years in a row, last two years of our stay was brilliant, this time round was disappointing. We paid £194 for one night and this time our room didn’t have a bath, our bed was extremely small for two people and really hard and uncomfortable, the bed had a massive gap at the top of the bed. The sink was a poor design as the water splashes on the floor and it’s not wide enough so if you lean over to wash your face you actually hit your head on it! This year staying was disappointing as we spent a lot of money.

Location and easy check in

Room too hot, breakfast costly and extra and no option of just tea and toast (other than paying £16!) And no parking!

Breakfast first class. Helpful staff

Room a bit tatty - poor paintwork and scuffs. Overpriced at £280 per night

Excellent location, lovely hotel, room and bathroom were both spotlessly clean.

Nothing.

Location Bar and restaurant ambience

Very small room on first floor with ugly outdoor view (Room 109) Bathroom shower screen inadequate with unsealed gap between glass panels Bathroom skirting and basin support feet grubby