location great, staff were so friendly & helpful, room well equipped & super clean

nothing

Lovely hotel system - like a mix between a homestay and a hotel. -Great kicthen -Good breakfast -Location is perfect -Staff and service is wonderful

-Needs a bit of a modernisation project but otherwise great

Location is excellent the breakfast is great and the staff are welcoming.

The room was clean enough but the heating wasn't brilliant, kept turning off so didn't stay warm. No extra blankets. There was some rustling round in the ceiling which kept me awake.

Breakfast was great plenty to choose from location is brilliant

Leaving lol.

Clean and comfortable in a good location.

Nothing to dislike.

Breakfast was good. Nice that there were laundry facilities available. Enjoyed the manager reception the one evening. Super friendly front desk staff.

Can’t think of anything. Hotel fully met our expectations.

We had a King Suite on the 12th Floor - a great view, if interesting rather than beautiful given the city centre location. The room was well fitted and very clean, the bed comfortable and servicing A1. The staff were friendly and informative, the breakfast really good and the social evening both a great idea and one very well delivered. Our first stay at Staybridge Suites - but not our last

One very minor suggestion - we parked at B4 as recommended, but a simple map showing the shortest walking route would have been usefully added the recommendation.

Staff were friendly and helpful. I did not like the first room I was allocated (it was too close to the lift) and they quickly moved me to another one. Breakfast was nice. There was a fire alarm and we were evacuated, which was, of course, not their fault, and they handled it all very efficiently.

Very clean room breakfast was very good everything you could want

N/A

Very good breakfast.

Excellent breakfast choice, including for plant-based guests

Social evening and snacks :)

bed was quite hard.

Very well equipped kitchen including food containers, dishwasher tablets and washing up liquid. Laundry facilities excellent, washing done and dried in 90 mins. Fitness room adequate for a well rounded workout, cold water and towels provided. Very friendly staff. Every detail thought of, I didn't want for anything. Healthy breakfast options. 3 lifts to use were always operational and being well maintained. Daily room freshen was very through.

Social hour people should not be allowed to sit alone! Would have liked a bath and ability to get fresh air into room.

Room was good size, & included kitchen area. Bed was comfortable, bathroom was good size. Room was quiet & clean. Breakfast was very good. Staff friendly & helpful. Location is excellent.

Was told the incorrect time for breakfast. Staff were clearing up hot food, but did allow us to help ourselves when we told them we were told breakfast was until 10:30am. Glad we went down when we did otherwise we may have missed out on a hot breakfast. Staff was accomodating.

Everything. I had read other very positive reviews before booking & would like to add another. The location in the centre of Birmingham, the excellent staff, perfect room & delicious breakfast. All of the staff including the young woman who clears away the breakfast debris are so warm and friendly.

Not really a dislike, but just to highlight that the public parking at B4 recommended by the hotel is a good 5 minutes walk, so could be an issue for some people with lots of luggage or during bad weather.

Great location. Room very clean and spacious. Lovely breakfast. Also a little shop at reception selling drinks, snacks and toiletries

Location was Central

Lied to by staff Put in a room inferior to what we paid for Walls were paper thin Sleep disrupted every night by partying neighbours until 6am Staff informed, did nothing, no offer to move. Breakfast was ok, Glorified Holiday Inn Staff at breakfast discourteous and ignorant Room only cleaned once in 4 days Toilet immediately adjacent to bed head

the overall hotel excellent. the reception staff were great.

very poor hot breakfast. no choice of eggs and a very dry offering of scrambled eggs. no vegetarian sausages which could easily have been bought in locally given the hotel is surrounded by stores in the city centre. no tomatoes or mushrooms

location. quiet …

breakfast was insufficiently focussed on vegetarian

Central location, spacious rooms and kitchen facilities.

Very deep bath and gels in the wrong place.kept bumping against them in the shower.

Breakfast was ok. The quality was sufficiently good, The sound isolation was very good and the bed was very comfortable. Location was also good, walking distance from the train station.

Only bad thing about the room: there was a finger or toe nail on the bed, when we arrived, i.e. the cleaning wasn't done well enough. The choices at breakfast were not that much.

Accomodation was great and perfectly located.. breakfast was great

Room was nice and spacious. Bed very comfortable.

Gym facilities could have been better and there’s no pool.

very clean, quiet and in an amazing area! Very spacious and staff were lovely

the street it’s on is a bit busy but that doesn’t affect the sleep at all

Great hotel in a convenient location. Room was very comfortable and quiet. Reception staff were friendly and helpful. The room upgrade was appreciated.

Nothing comes to mind.