The staff

The plug sockets either didn’t take French plugs, or were broken, as was a cupboard. No air conditioning or fan, the breakfast eggs were cold (scrambled eggs).

We liked the pool, breakfast and parking option.

Need renovation and more cleaning.

The staff were friendly and the breakfast was good

The hotel is a bit tired and needs some freshening up. We also did not have hot water when we needed to shower. We have stayed at 3 different 3 star hotels on this trip and this was by far the least impressive.

great environment, lots of greenery, quiet, safe car park. excellent breakfast

no fridge in the room, dinner tasty but a bit frugal.

Friendly staff, big and clean rooms

Poor breakfast

The Smart TV was needed for entertainment.

Swimming Pool was not clean which staff explained it was due ti rain. The bedroom floor was dirty. It had an old run down look.

breakfast was ok, room was ok, just a little old, but for the price, it is perfectly fair

everything was fine

It was HOT in Reggio Emilia when we visited so the nice pool was a major bonus! The air conditioning in the room worked well so we were very comfortable. Decent Italian breakfast buffet. Free parking on site.

Really no issues. The hotel is on the outskirts of Reggio Emilia so if you're wanting to wander around the old city center this may not be the place you want to stay. We were visiting friends so that wasn't a concern for us.

Nice clean room helpful staff good food all round great place to stay

Nothing

Room, bathroom, breakfast, friendly staff

Pool was closed

The room was very clean and the staff generally nice and helpful

The bed was literally worse than what you get in the Army! And that's not an exaggeration! The backpain was unbelievable... The pool was full with algae and generally not cleaned, so unusable (see attached picture) The breakfast was a joke: o) practically no selection (1 type of cereal, 1 type of roll - no bread and often stuff would be unavailable long before the official time (I think 9:30 was the end, but if there's no rolls at 8h, that's unacceptable) o) COLD SCRAMBLED EGGS!? o) the only drinkable beverage was an Espresso Not totally the owners fault: there were quite a few people going about and talking in the middle of the night. Once it seemed like someone was using a power-washer for over an hour at 1'o clock in the morning. But: the thin walls and loose windows were definitely not helping, so it could've been more quiet...

Good parking, clean room, fast internet

To describe it as a Restaurant is a bit overstated, more like a canteen, very limited choices !

The facilities themselves are very nice and pleasant to be in and the staff was also friendly and courteous.

With a bit more care this could be a very nice place. However, it seemed that the management did not care to provide a better service. The breakfast was particularly disappointing. Of our two nights (and two breakfasts), we had one day with plenty of (albeit cheap industrially made and not very healthy options) on the next day, they only offered the remainders from the previous day, that had clearly seen better days and were torn apart, etc. Instead of a full plate of cheese and a full plate of ham with a basked of bread slices next to apples, supermarket cakes and fruit salat, on the second day there were just 2 slices of ham, no cheese and no bread and just some crumbles of what has been cake on the previous day. When asking, it was said that there was no more, although the breakfast hours were not even close to ending.

I know the property since years. In the end not pretentious and comfortable.

It is old and in need of a renovation

Nice, quiet location, not too far away from downtown if you had a bicycle or a scooter. You can choose your way to downtown (again - walking, biking or scootering) via the park next to the local river and that is really pleasant. Friendly staff, good restaurant.

Breakfast was really poor, just a typical croissant and a cup of coffee, maybe due to the CoVid situation. Although, the previous day I stayed in a different hotel with a real, rich breakfast, so... I suppose they could better considering the price of the room.

About 2.3 km from the city centre, quite side street