Near to the market and main road. Clean Breakfast was unusual to me as a European. Room clean. Coffee and water provided. Toothbrush and soap. Friendly staff.

Cold shower.

Good facility with caring staff and average level of service delivery. Great value for money.

The water heaters seem not to have been working in good condition

Really kind and helpful service, beautiful view at Kilimandscharo, very clean room, central location, organisation for shuttle without extra costs

Taxes are not included in the booking.com price. It would be nice to integrate them in the price, but it was mentioned in the booking process. I didn't recognize...

AMBIENCE AND LOCATION

ADDITIONAL CHARGE ON BREAKFAST FOR OMELLET

Staff was good. The location was also good.

Some maintenance issues. Less supplies in the room always have to call and ask for hot water before going for a bath else its cold. Otherwise its alright.

Location, service and room had great view

Should be some more variety of food and not so dry chicken.

The location was great. The staff was the best. Super friendly. Alsof a lot of breakfast choices and a good room.

The location is very central in the city so it is a little bit scary to go outside in the evening when it is dark

I do not write comments very often. But in this case i have to. Nice small hotel in the middle of the Town. Manager is very friendly and helpfull. Reception also very helpfull. Restaurant was very good. Try ugali. If you Start your Safari in Arusha. Take this hotel. If you want to dicover the City, ask for Brain.

Maybe, it is a little bit loud. Hey you are in the City Center.

Friendly staff, at the reception as well as in the restaurant. Really nice room, with everything we needed. Clean room and hotel overall. Close to the center of Arusha, near the market and the train station (we went to Dar with the train).

Windows are single glass, with strong winds there was a strong whistling sound, and some noise from traffic outside but hey, you are in Tanzania... 😅

location

Room was too cold. Bed was not comfortable.

Everything. It's convenient for me

Nothing

One doesn't need much to have a good night rest and support while in a new town. Everything was there, so just good.

The staff was very pleasant and helpful, breakfast was very good.

Everything about this hotel is good for us. Food, location, staff, clean and beautiful

Stuff are friendly

It is not a good Value for money also the place in the town was away from the tourisim center , in a crowd local place in Arusha but near somehow from a big supermarket

Decent breakfast and central location. Room had nice cold AC, TV, Comfy bed and powerful shower with hot water.

Toilet blocked easily that’s all.