Overall, well worth the value and would stay again.

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Excellent location. Friendly, smiling, helpful staff. Fully equipped kitchenette

Most uncomfortable beds, we didn't get a single good night of sleep, even after discussing the issue at the reception. The room was too small to be aired properly, toilet without a window, no place to dry swimsuits, towels etc.

We liked the room,it was a split level apartment with a little loft ,very comfortable and nice .we also like the nice cleaning ladies that took such good care of our room and they were so fast to help us.we loved the bedding and the towels,I know it might sound weird,but we slept soooo good in those sheets:).it s a really nice hotel,recently renovated,at least our mansionette.moreover,the room had centralised digital lights control,the kids were amazed:)all in all,a very comfortable stay,we will most probably come back❤️

I do not think we have any complaints to make:)))

It was a great place to stay close to everything

The dishes wasn't clean. It has food form previous use. The balcony doors are not function. If you go on the balcony and close the door you get locked out.

Great hotel ,nice rooms,comfy bed,really close to the beach and city center!

Bed is incredibly comfortable. The room seemed to have had a recent refurbishment and looked great. The room was very big and the location of the hotel is very convenient

1/2 of the hotel is being worked on so its very dusty

Nice, clean apartment near the main beach (2 minutes walk) with friendly stuff. Everything was in walking distance (beach, old town, taverns, supermarkets, etc.).

The wifi was very weak.

everything was very nice and the staff and cleaning staff were exceptional

Really nice, friendly, helpful staff, excellent location, view to the see (although we haven't expected) from balcony. We spent there 8 nights with my mom the centre was 10 minutes walking distance. Good bakery and the market is nearby. Highly recommended.

Beds. In the bedroom there were two single beds functioning as a double bed, it was really uncomfortable.

Comfort and cleaness

There is a lot of noise from the street

A block from the beach without being right on it. Some effort (a glass panel) to keep the water off the bathroom floor and actually a little tub if you want a bath. So a step above the basic Greek room without being expensive. Room actually had a loft with another bed up a spiral staircase but that's probably only on the top floor and probably only cheap because it is after the season.

Hotel is about 1 km walk from the bus station along busy Boulevards. Rethymno is a real busy commercial city but has a beach kind of like Miami Beach. On the day I was there it was frequent choppy waves over a long shallow Sandy shelf with shredded seaweed... Waves not rideable but not peaceful either. Water about 23c. Not the best beach in Crete but reasonably refreshing. Lots of places to eat and drink along the water... Close to the hotel and Bustling

Hotel has no parking plot, so you have to look for it by your self. For us it was no problem but in general could be hard, because the hotel is in the heqrt of old town.

The room was exelelnt and location is great. Staff very friendly. Big thank you for restaurant recomendations!

The location is really really good, the room was big and well decorated

My room was in the ground floor, which made me feel a little bit unsafe because it’s kind of right on the street, no fence or smth.. Breakfast was not much

We had a spacious studio with balcony, kitchenette and loft second sleeping area. The suite had just been renovated, modernizing a large bathroom and refreshing interior finishes. The staff was warmly welcoming and helpful, special thanks to Aphrodite at front desk and the amazing Nina in housekeeping. Location just beyond the old town center is easily walkable while slightly less chaotic.

The electricians involved in the renovation had left work unfinished, installing fancy controls which made no sense and, in fact, need to be redone: one cannot control a single light, either all blazing on or all pitch dark. Also the door had no inside handle. The only way to get out was to turn the tiny deadbolt button, hard enough to move the bolt, then pull until one could crack open the heavy door and grab its edge. This was absurdly unsafe. Fingers crossed these issues will soon be repaired.

super clean and amazing Pepe working here.really nice big size and close to the centre

location,cleanliness and the size and the people working.

location

the walls are made by paper. if somebody take a shower next to our room it fells like happens like near my face. our room up to the swimming pool and is was so loud. in the morning we have no hot water for take a shower.

The people, the location, the maisonette

clean

it’s ok for some nights, the rooms are large enough

the pool exists, but it’s among walls and it’s not so easy access

located at the centre of the city: surrounded with many convenient stores and local bakeries.

The staff and the owner - a bit irresponsible for the things happened of dismantling the blind in the kitchen without mentioning to us anything but the staff didn’t know about this until we report this. It took us three days -Friday to Monday to get back the blinds but the attitude was not great as the staff directed the problem to the owner and the owner did not solve the problem shortly.