Great central location. Friendly staff at check in and breakfast. Nice outside area in front of hotel.

Nothing to complain about. Room a little basic but only stayed one night.

Very clean and a well maintained Hotel. The staff was very professional, helpful and friendly

Location was fantastic and staff were great

Nothing bad to say

small windows in my room

Breakfast was excellent and they remembered how we liked our coffee every morning. They were very efficient and there was a good choice of food. The location was perfect. Just around the corner from the main square. Beautiful triple pane windows and double sinks in the bathroom with plenty of pillows and towels. We stayed in the Junior Suite which was quiet and comfortable as well as spotlessly clean. Since I had a broken arm, the elevator was very welcome. I don’t know how big the double rooms were. We stayed in a Jr Suite which was spacious and light. The owners and staff went out of their way to be helpful. Our last night there had been a fun music festival. We needed a taxi to get to the train station but because of a traffic jam, none could get through. Antone, the owner, rolled both our suitcases and backpacks down to the train station for us so we wouldn’t miss our train!

There was nothing we didn’t like. We hated to leave.

The staff were excellent. Location is spot on.

Room a little on the small side. The air con appeared not to be in service. Quite noisy if you had the window open but to be expected in a city centre hotel.

The hotel is in the best location for touring Bolzano. It is near the train/bus station. Also near the cable car and some of the tourist attractions.

On one of the days of our stay there, we woke up later than normal due to the long travel to Bolzano (7 hours trip). The head cleaner knocked on our door (woke us up) to ask if we want the room to be cleaned. I said yes, but after we go out for the day. It is quite weird because we were on vacation and can sleep all day if we wanted to. It only happened once out of the days we were there so I guess it was not a normal behaviour.

The breakast system was complicated and expensive.