It's location and staff behavior.

Breakfast menu was limited and door knobs were faulty.

Lovely hotel and the room was nice and spacious. Extremely friendly staff and so helpful.

Nothing

Breakfast awful, asked to leave because police needed to check fire alarm, sent to another hotel

Good comfortable bed, very spacey room and I love their hip interior design! The lobby is cool to hang out too. Staff is helpful and friendly. There is a family mart on the opposite road to get snacks and drinks. But mind you, this road is very busy, cross carefully! It's located beside Nguyen An Ninh road where most of halal foods are located for Muslim travelers. Walking distance to Bui Vien street through the park. And yes it's so near to Benh Thanh market too. Nice pool to dip to cool down in very hot and humid Saigon weather. The pool actually is a bit smaller than photo.

The towel rack in the bathroom almost fell down. It need to to be replaced. the building structure is designed without considering installing a proper ventilation. It was so stuffy when we walked through the room corridor and inside the room due to heat trap. Even after cooling the room, when we went out and the room electric shut off, The heat came back when we got back to our room a few hours later. The Aircon wasn't strong. Luckily there was a standing fan in the room to help cooling the room. In the pool area, near the seats there is permanent screws drilled into the floor which was uncomfortable as you might accidentally step on it. We had to pull the chair in front a bit to cover it beneath.

All of it