Every thing

Nothing

Not a lot. Served the purpose for an overnight stay but would not return.

Bedroom did not have any hot drink making facilities. Hotel, generally was very impersonal.

Ubicación, el desayuno está bastante bien alguna opción más de platos calientes no estaría mal, el pan riquísimo, el café tb, la bollería super rica y mucha variedad, la amabilidad del personal maravillosa, el servicio de habitaciones muy bien, las camas muy cómodas. El tamaño de la habitación bastante bien. En general la experiencia ha sido buena.

El baño está un poco anticuado y al llegar la habitación olía un poco raro, abrimos la ventana un rato y se acabó el problema. La vista de la habitación que nos tocó, era feilla, a un patio interior, pero bueno eso es secundario

La cama excepcional y la ubicación

Nada

in general ok .the suite could have been bigger for this price

did not like paying extra 12 euro for parking

Lovely bathroom, comfortable bed, very clean and nice seating area in junior suite.

The coffee machines in the bedroom and breakfast area are the pod machines - many people love them but I think they taste awful! VERY NOISY!!!! This is also a residential block which is popular for children and dog walkers, do not expect a peaceful stay, also they have limited the volume on the television so do not expect to be able to here the radio or a programme over the noise.

El personal en la recepción excepcional

The room very big 👍

The reception area where you can sit and stay. Not do good in my taste but its ok.

Great location

Nothing

Clean airy room . Great staff and in a good location to see the city

Excellent room. Staff extremely helpful. Overall exceptional value

Very little

Huge rooms

Hotel is situated well for visiting the locations of interest. It is also well placed for local restaurants. Room was exceptionally large with two separate sleeping areas.

Room and bathroom are clean. Private basment parking. Close to the main street of Palencia.

The window is opened to a shared balcony, which you cannot get to (no door) - but other rooms can (have doors).

clean & comfortable

Great suite very comfortable and quiet with balcony onto interior courtyard

The location was good. Right in the city centre. It was clean and nice.

The noise! In the corridors it was often noisy. People standing and talking loudly at any time, early in the morning or late at night! That made it hard to rest!

The room was on the fouth floor and the heating was up the pole. Could not open the window enough to cool room down. We did point out the problem in the morning but wished we had asked to move rooms.

Too hot and heating switch did not alter the problem

location and large room

minimal facilities in room - had a cost cutting feel. breakfasts were just ok.

enjoyed restaurant and food

great location and very helpful staff

nothing

The restaurant food was good.

The fitted coat hangers in the bedroom were broken and I had to ask for normal coat hangers at reception. The beds were very firm and they were made up with sheets and a blanket. The fitted hairdryer didn’t work and when I tried to locate a switch under the sink the cover fell off leaving bare electrical cables. Also the plug wouldn’t pull out of the bath after having a bath. There was mould around the shower tray and also the tray was cracked. We told reception and we were offered another room which we accepted. However this had a double bed whereas our booking was for a twin room. When we left we told reception how disappointed we were. We were not charged for the small bottle of water that we had taken from the mini bar (2 euros 20 cents). However we were not given any discount off the bill and were offered 2 small bottles of water to take with us free of charge. Very disappointed indeed.