Terrible stench in the room

Fabulous location,short walk in to the town,near to the ferry terminal & airport.The accommodation was clean & also had amazing views.The staff were friendly & gave us good tips on local walks & places to eat.Lovely pool to relax after a busy day.

Good size 'apartment' style. Provided washing facilities as well as moderate level of cooking facilities.

The aircon was extremely cold and could not be raised in temperature. The bin in the bathroom had not been emptied. Could have had a cooktop.

the views were incredible. loved the jacuzzi Bath. swimming pool & jacuzzi outside looked amazing but didn’t get a chance to use. comfortable bed.

mould in the bathroom. the window from jacuzzi bath was not see through like the pictures - that was disappointing. everything was a little ‘tired’. not very clean - thick dust in the bedroom. Washing machine powder & washing up liquid in individual plastic wrappers - would prefer to just use a large container to reduce use of plastic.

Excellent location. Just a short walk in to town and the harbour for the tours. Hotel was excellent clean friendly, excellent views, lovely pool.

love the pool access rooms , so convenient and comfy.

a bill but who really cares when it’s priced wonderfully

Location was great.

I didn’t like the fact that when I booked the hotel I asked for a 3 bedroom apartment and the photos that I seen was not what we got. When I rang to ask them when I got to the room I was told it would be an extra $2500 for the 3 bedrooms. I wanted everyone together so that everyone felt like we we’re together and people didn’t sit in there own separate rooms cause it was a special occasion.

We absolutely loved this place. the view from the balcony is just picture perfect and the apartment is so lit up with a modern yet timeless style. very comfortable furnishings throughout. The bathrooms are modern and well presented. the bedrooms were large and clean and welcoming. the kitchen was nice and of good size and the laundry facilities were so useful. It was peaceful at night and the location is so close to everything by car.

I cannot fault it.

Nothing. The hotel is far from the main street and shops. The quality of everything was terrible. One of the furniture was falty, broke and some glass from this incident cut me in various places. The hotel was going to contact me regarding this incident and never did. Don't go there. For the same price you can get a much nicer place closer to the main area/shops.

The cleanliness and quality of the furniture was soo poor that I had a shelf falling on top of me, breaking glasses and cutting me and even after all this the hotel didn't do anything. I wouldn't recommend this place to anyone. It can be a risk staying there.

great location & view of the Airlie Bay, poolside access room was amazing. pool & spa was great. awesome aircon and comfy bedding. heaps of room. well load out and great location

needed a little maintenance and thorough clean. update crockery & cutlery. No dining options.

The location and pool area were both good. We didn’t see any staff at the property but when we emailed, we received a quick response and they resolved the issue quickly.

When we first arrived the accommodation was not clean. This was resolved asap when we raised a complaint. Our room was dated and the carpets in the bedrooms definitely need replacing. They are grubby. The photographs of the accommodation online were definitely taken some time ago. They make the property look more modern.

Beautiful view🤩 Comfortable beds Secure parking Great pool area

Lots of bathrooms. taxi service button at reception.

The hill is a pain to get up and down. We were offered a late check out because we had a late flight but they ended up booking the room to someone else.

so good t walk out our front door to the pool

Good views and nice spa area.

Not clean. Dirty cutlery and bed linens. Mattress was the least comfy amongst All other stays i had During this trip.

location, views and pool

fan in bathroom needed an upgrade