Great location beautiful building

Couldn't work the TV in the twin room but we were only there to sleep not watch TV so don't matter.

Having the cafe attached.

Not having to pay more than quoted when booking for our breakfast!

Location was spot on right in the centre of East Grinstead with a beautiful view of the churchyard

Pillows were too hard for us

Pleasant and welcoming staff, comfortable bed, quiet room and excellent shower. And delicious breakfast. My husband is coeliac and staff were knowledgeable about his dietary needs which is always a relief. Oh and interesting wine selection too. What more could we ask

The shower was small, so would be challenging for large guests. Not a problem, they would just need to know

The room was nice and spacious The staff were very nice, lovely and chatty Felt secure with the two doors We felt like it was a good location in the town - while it wasn't right in the centre, it was a little out but it was close enough to walk in

The only thing I will say is that we didn't know what to do with the key on checking out - we were checking out on a Sunday and the place downstairs didn't open till 10 so we had to wait for someone to be in there to hand the keys over to them. Also we didn't know what time check out was - we assumed 10 (as like most places) but the website said from 8-10 so I was a little on edge from 8am thinking they'd want come in and we'd need to rush and get out quick (these were the only negative tho! Otherwise it was a great little place! Clean! Friendly! Walk walking distance to the main town centre!)

Location good with lots of bars and restaurants within walking distance

Larger bathroom but ok for 1 night

room was amazing and lovely staff

Lovely location. Excellent staff. The provision of streaming services. Comfy beds. A novel approach to providing tea and coffee (teabags in a tin, coffee and sugar cubes in jars).

Sound from the bar downstairs can be heard loud and clear. No toiletries were provided during my stay, only a soap dispenser. There should be guest accounts for streaming services provided as I felt uncomfortable using someone else's (staff I'm assuming) account.

Location

There was no fridge No milk Batteries were flat on TV remote Breakfast was not until 10am by which time I had gone to work

TV gave us a problem.Could not get channels

Car broke down while we were there. So had to go home early

Location excellent Breakfast excellent

N/A

This was a great location in an attractive part of East Grinstead. Surrounded by good restaurants and not too far from the rail station. Staff were very welcoming and helpful. Extremely reasonable rate especially at the moment when so many premises seem to be putting their prices up. I would highly recommend staying here.

Nothing - it was perfect for what me and a friend were looking for.

It was in a nice location, clean nicely furnished.

Toilet

Booked at the last minute as The Oust house let us down 2 days before our stay after having booked nearly 3 months in advance!. Spoke to lady from GH who seemed really nice and helpful, so even though The Oust house the day before our stay apologised and said we could stay after all we declined as we didn’t want to let GH down!. So I was surprised when we arrived that GH didn’t seem to at first recognise our booking. I was eventually shown to our room and asked if I wanted any milk, I assumed it was for the afternoon so I declined. However when we returned after our wedding party, there was no milk for morning tea. The beds were very comfortable. A tap in the basin slightly swivelled which we told them about. Had coffee in their cafe. Very polite and helpful young man served us, menu looked inviting. Didn’t feel that there was much welcome at the b&b. Considering that, If I’d known,I wouldn’t have felt bad about letting them down and opting to stay at The Oust House which was a lot nearer to the wedding venue.

Lack of interest in welcoming us