Room upgrade, the staff are the most helpful and friendly.

Didn't care to use the pool after the sea lion and her pup used it, but it was fun to watch them.

The staff were amazing. My luggage got lost by the airline and the staff here was amazing getting it brought from the airport after it was found by Copa airlines.

The air conditioner in our room didn't cool. The fan worked so that helped a lot but we had to open our windows at night to lots of street noise.

the Location of the hotel is right in the center

the bathroom is very old the tips are rustic not clean enough and all the tiles on the floor of the room are dirty and sticky. the furnitures are old and some are not appropriate. the feeling is like in a hostel not 4 stars hotel. In addition we found another door connected to another room and we could hear everything that the people there were talking.

Location, breakfast, view were excellent.

The room floor was humid all the time since the type of tiles contained humidity, very outdated. Ceiling had pieces out broken.

They charged us 100 dollars for a mirror that was broken not in our fault. We left really upset!!

Great location along the main strip Reception and food area right on the beach Decent breakfast selection Very reliable internet (rare on the island) Good selection of tv channels Good size room and bed Sealife accessing the reception area directly from the coast

Room is a little bit dark: there is only a small window on an internal courtyard

great location friendly staff & most of all the local seals 🦭 make this place so special

nothing

Service was excellent. Staff super helpful and always available. Cleanliness was a plus.

Construction going on almost 80% of the time. From the crack of dawn to late in the evening. Didn't matter whether it was weekday or weekend. Not ideal for a relaxing vacation time. No minibar/no fridge/no iron Water system was really concerning although they offer you water bottles to refill with a filtered water cooler outside your room. Perhaps it is an issue across the island. Pictures are deceiving. Pool smaller than pictures. Expensive cost for our stay.