It was a beautiful resort with great amenities and staff. The buffet was fantastic with all sorts of different dishes, and the restaurant we tried on the premises was fantastic.

the staff was very friendly. pools were close by.

every 5 minutes a plan flew over the premises. the food was more about quantity that about quality. the bathrooms were a little outdated.

Very tasty food and drinks, variety of choices (changing buffet for lunch and breakfast every day, 3 restaurants and several bars) Nice and cozy accommodation with sea view, small shops with everything you need and some souvenirs across the street Nice private beach Very friendly and helpful staff Transfer from and to the airport

The hotel is a 10-15 minute drive from the airport, you can hear the noise of landing planes Beach beds a bit dirty, not cleaned regularly To sum it up - definitely worth the money, we enjoyed our stay at Knossos and would love to come again :-)

The view is fantastic - right in front of the beach, and the sand was pleasant to touch. The food was OK and varied. The food in the nearby restaurants to the hotel was also delicious.

The heated pool in the room wasn't as hot as we expected it to be. The wasn't complete privacy on the room's balcony, as people from other rooms could look inside our balcony. The hotel is very far from the other main attractions of Crete, meaning that you will probably stay in the hotel area and that's it because the rest of the places are hours away.

The "Suite Water Front with Private Pool" is an amazing Suite with a Private Pool, you have Direct sea view from the pool and all resting areas. Its a perfect spot for couples to spend an incredible time. You can enjoy the beach and when it gets too hot you can rest in your private pool or room.

Minor Complaints (as some others have said) the beach cabanas could be cleaner and some spots could do with a repaint (outside). But the room is spotless and it didnt affect our enjoyment at all. We liked the "Si La" restaurant a bit better than "swell" as we got a perfect table for dinner with an amazing view and great staff. Both restaurants could have a slightly bigger selection for longer stays. But these are minor complaints.

great facilities, highly recommended to take the free yoga and Pilates classes, the instructors were very professional and adapted classes to the profile of the participants. good breakfast, specially the sweet pastries. Si la, is an excellent Resturant, worth a visit.

the beach has a lot of sea grass, while this was ok for guests, it smelt and the hotel could make an effort to clean this daily to reduce the volume and smell.

Pool on our terrace was absolutely fabulous and the view was stunning. Food was great and the location is very good, just 8 km from the airport.

There were issues with our private pool, the lights didn't work so we couldn't enjoy the atmosphere in the evening. Also, the water was overheated for 2 days of our stay, it was like a jacuzzi and not a pool. We also had issues with hot water in our shower, it was burning hot and we could not get cold water running for 3 days. Staff was not always very helpful, you had to go from one to another to get things sorted out. We expected more from a 5-star resort.

Excellent and healthy food. Friendly staff. Good location. Nice pool. Close to the airport. Large room. All inclusive at a price of 475€ per night.

Property in bad conditions. Lack of staff. Many areas not very clean (as the beach and the beach bungalows never cleand up). In the room a lamp poorly hung on the wall, the shower head to be changed, a hole in the wall, etc...

right by the beach and the staff made our stay a pleasant one

It's beautifully designed and the beach is private and the area is quiet. It is definitely a place of peace and calm. The white washed walls of the villas and the plants and flowers make it really beautiful to wander through. The room felt new, fresh and spacious. The food at Si La restaurant is excellent and the setting is gorgeous especially at sunset. The staff were all super friendly and helpful. All in all very easy and relaxed atmosphere.

Unfortunately the sea was full of seaweed when I arrived as both beaches of the hotel are coves but when/if it clears it's lovely. But I think that's the case for most of the northern shores around Heraklion..? Also was a little surprised when I found out on arrival that even though I had paid for half board, I was given a voucher to choose for only one of the restaurants (there are two other than the buffet - Swell and Si La) and the rest of my stay I was allowed to eat only at the buffet restaurant. When I questioned this as it's not stated when you book, I was immediately given another voucher. I was only there 3 nights so I ate out the 3rd night.

My wife and I were there for 7 wonderful days. The staff was fantastic making sure to handle any and all needs big or small. the cuisine whether for breakfast or at any of the restaurants was outstanding. My wife's birthday was on one of the days and the restaurant did their best to make sure her celebration was a personal one that she will remember.

The aircraft flying overhead was a bit noisy for my wife but not a bother to me at all. The restaurants in the immediate area was not particularly good, but we took an evening trip to Malia (21 minutes away) and the neighboring city and the food and atmosphere there was fantastic. Well worth the drive.

very relaxed and food was excellent

all good