Hotel pequeño, personal amable y servicial. Desayuno normalito. Las habitaciones amplias y muy limpias. Para el precio estaba perfecto. El parqueadero es fuera del hotel, sin vigilancia.

Tiene parqueadero afuera del hotel, sin vigilancia y no es parqueadero privado. Hubo una confusión con el desayuno, ya que booking decía que era con desayuno incluido y el personal de recepción nos queria cobrar el desayuno diciendo que la tarifa estaba muy baja para que tuviera desayuno incluido. La situación fue bastante incomoda, y el trato no fue el mejor. Finalmente al mostrarles la reserva y lo que estaba incluido, terminaron no cobrando, pero la forma como fue manejada la situacion no fue la mejor.

Just the location.

The location waa good for the event near to corferias, but the accommodation wasnt clean, the room keys didnt work properly, there was a lot of homeless around the building selling stuff and it felt unsafe been outsite the place. I do not recommend staying there..

The location was great and the staff was amazing.

The room we had was really hot, blinds prevent air from going into the room. Bathroom was extremely small. In a 3 day stay we lost hot water for an entire morning and internet worked only 1 day.

nice place good neighborhood

did not accept American Express

Confortable

Breakfast was good, people at the desk were nice, location was close to Corferias as they say

1. The elevator doesn’t reach the highest floor, and the stairs are quite dangerous, I was with my dog and she was afraid of climbing them, because there was a part that was empty and she would’ve fit just right and fell, I had to take her in my arms (and she’s 14 kg) 2. The housekeeping was only making the bed, nothing else, no cleaning, no changing towels, no changing whatever was dirty. 3. It is a lie that is silent, it is not, I heard all the cars at night 4. It is pet friendly but they don’t tell you in the booking that you have to pay an extra fee for them. 5. Black out was broken 6. There wasn’t hot water, I had to bathe with cold water, IN BOGOTA!!!! 7. My room smelled bad

They have a sauna

There were some issues with our booking when we arrived. But they figured out the next day

The location is fine but ice is hard to come by. The Maids / Cooks do their best with what they have. The manager Venessa and Carlos are very helpful. Plenty of hot water...The TV is in english also.

This is NOT a 4 star hotel!!!! Breakfast is exactly the same everyday, They need twice the amount of bath, hand and floor towels as they have as you will not get ANY until the laundry service brings clean ones at 8pm at night. The towels appear and feel to be 10 Years old. There are missing fixtures, fridgerator is very small, there is no Microwave in the room or even in the hotel kitchen. They actually rented 2 rooms on my floor to a family with 5+ children and let the Parents go to work leaving them to manage themselves and even asked me for a 150mil peso loan so the hotel could buy the children lunch. They were very loud and I had to complain before management before something was done. I gave the hotel the 150mil with no receipt but in return I had to talk to 3 managers before they made me sign a receipt for the return of my money!! The first night that I had paid for since my plane did not arrive in Bogota until after midnight gave my room away to someone else leaving me to find a different hotel for the rest of the night but would not refund the 1 day upon checkout. They got paid twice for the same room that day and I had to pay twice there and at the other hotel for that day!! The elevatoro works sometimes and there are extra mattress and box springs in the hallways. It is just a sub standard at best 1 star hotel...Not all the lights in the room work and there was only 1 nightstand for a king size bed...