La vista y la amabilidad pro cada persona que trabajaba en el lugar.

La cadena del baño estaba mala y eso fue de mal gusto

The Location with an amazing view of the port for the breakfast

The view of the room

Located on a quiet street in Cerro Allegre Hotel Zero provides a respite from the busy Valpariso scene. Our room was spacious and airy with a fabulous bay window view over the city and the harbor. The modern bathroom met all our expectations. The breakfast room and terraces on the lower level provided beautiful views over the city. Breakfast offerings were plentiful and quite good. Staff was pleasant and attentive.

A few of the furnishings in our room were a bit warn (upholstry). Could have used a proper writing desk. The desk in our room had a big screen TV on it which we never used.

This is a beautiful classical old building, lovingly restored in a perfect location. It has the most exquisite gardens & terraces tumbling down the hillside with terraces to enjoy the fabulous view. The room was large with exceptionally high ceilings, a very smart bathroom and a perfect bay window with magnificent views across the magical Valparaiso bay. Some of the staff were exceptionally kind and helpful - even going to the lengths of collecting our luggage from our former hotel - very much appreciated. Thank you

Free tea and coffee would have been appreciated - it seemed rather mean to charge for a tea bag! The winter room has a fabulous view but is lacking atmosphere and has a repetetive sound track playing constantly.

The sort of hotel you wish you could stay for a whole year instead of only three days! We loved pretty much everything about it. It was well located and extremely quiet with great views of the Pacific, port and seagulls. The extremely high ceilings were a pleasant surprise and gave a special character and atmosphere to our stay. We would definitely book it again and again.

We didn't like (ourselves!) for only staying three nights!

good location in cerro alegre, old victorian house with nice garden view, relaxing place in general

location and the views over the city. also, the honesty bar.

nothing

Nice selection, best fresh fruit salad I have ever had! Eggs to order. First night was a holiday so many restaurants closed. evening staff made us an amazing charcuterie plate and delivered to the room at 9;30 pm!!! Decor and colors soothing and lush

We wanted to stay an extra night but they were fully book......good for them bummer for us..lol

Best hotel experience ever. A home away from home. Beautifull settings, clean and the most helpfull staff.

We stayed in the Zero hotel for Christmas. The hotel is really nice based in an old calonial building with high ceilings, large windows, spacious rooms and it has lots of character. It is very clean and well presented/renovated. The terrace area is super with great views and plenty of seating and tables to relax and chill. The staff were excellent, very friendly and really helpful, nothing was too much trouble. We had an issue with our hire car and they helped us get it sorted locally. Parking is secure and off the road. Valparasio is an interesting place, for sure it was a major port in its time but the old town is challenged now and it is very hilly, up out of the lower port town it is colourful and vibrant, with cool bars and restaurants, Zero Hotel is well located to enjoy the nicer areas of the town. Would stay there again if in Valparasio and highly recommended.

large, comfortable rooms and bed, great location, stunning terraces. Amazing service.

nothing not to like.

Wonderful view of the harbor-see photo. Excellent breakfast. Helpful, friendly staff. Spacious room. Very fine neighborhood to stay in for a tourist in Valpo. Very nice hot water.

The room could use a set of shelves near the suitcase stands. The safe and one of the light switches were not working right.

the view, the breakfasts, the big shower

lovely quiet location, with panoramic view from huge bay windows. a joy to wake with the sun up.

The friendly and helpful staff. The large room with high ceilings overlooking the ocean. The breakfast, especially the raspberry cheese cake. The outdoor patio.

Very welcoming staff, super nice breakfast with the best views! A definition of a holiday resort.

everything! fabulous property wonderful garden amazing staff stunning views such a comfortable bed beautiful bed linen

nothing except that the hotel is just too nice it makes it hard to leave and to explore the city ;-)

Staff was super friendly, and they were truly focused on making us feel comfortable. Location was great, walking distance to many bars and restaurants, in a safe street. Spacious paid parking lot. Tasty included breakfast. Super clean and comfy beds.

No free parking lot

Friendliness, breakfast, old 1800 s house, location, location.

A bit expensive, needs to improve water saving systems, plastic toileteries, leaking wc valve.

great accommodations, clean and staff very serviceable

no family rooms for 4

wonderful and relaxed atmosphere, very cozy rooms, nice staff and delicious breakfast

exquisite view from the spectacular terrace - quiet and very comfortable refugio. you can even bring your own beverage and enjoy it on the terrace or the winter garden to end your day