Well laid out caravan - great family space - kingfisher area so backed onto fields and the fighter jet flyovers were brilliant.

The caravan is tired - damaged shelf edges in the main room and the bath room were sharp - the freezer door is broken. The decking is rickety and the railings very wobbly esp around the hot tub area. The hot tub was cold on arrival - it did warm up but we lost a nights use due to its temp. The mentioned BBQ and picnic area - was two dirty chairs and a used disposable bbq - a real let down Whilst I appreciate that the owner can’t control the need to have passes to use the facilities at the site - I do think it should have been made clearer in the advert - I paid in good faith for what was pictured and written in the ad - there was no mention of how much these passes would be - and when I was informed I was asked for nearly £200 more for a pass. Which I had to bank transfer to a stranger! To be clear without the passes you cannot enter the arcades- any of the swimming areas - the bars - the restaurants- you only have your caravan and access to the fish and chip shop and the general store - everything else pretty much is inside the centre. Whist the caravan is dog friendly you can’t actually take your dog into about 50% of the centre! Comms from the owner were very poor - especially after I’d paid the extra money which made for a very stressful experience overall.

Hottub was excellent 👌

Caravan Deaking needs to replace it quite dangerous when entering the property.

The caravan was comfortable and clean with good facilities. Plenty of utensils in the kitchen, Cups, glasses etc (there might have only been 1 good size wine glass so consider taking your own). All bedding was provided and it was clean and fresh we just needed to take our own towels. Yes it is slightly tired in places, a bit of peeling laminate on the shelf as you walk in and the decking is a bit creaky underfoot but overall it’s a nice stay. The Hot tub was great and heated up ready for us. After reading reviews on here I was expecting an awful stay so i was pleasantly surprised that it was no where near what I was expecting.

Creaky decking Outdoor furniture needs new/ extra cushions to make it more comfortable. Couldn’t find the glass plate for inside the microwave but still heats things fine.

Caravan was lovely and clean, and the hot tub was nice to use in the evening Jets were nice to see fly over but not when trying to sleep 😀

Hadn't been to this park before so wasn't sure what to expect, not alot going on for the kids, passes weren't worth the money just to get in to the arcades and couple of pubs, everything needed to be pre booked, pools were booked up so didn't get to use them.

Fishing was OK and good for walking dog

We payed family pass £194 and all you got for that was swimming total rip off you had to pay for everything else

The site was very clean and quiet at night with some really lovely walks. We rented from a private owner.

The passes were nearly £200 even though it was a short stay and the swimming was fully booked. I found that overpriced which was a shame. Also the fact that we needed passes to for the little play area was disappointing but we did find some small play bits dotted around.

READ ALL THE REVIEWS CAREFULLY!!! THE OWNER HAS NOT DONE ANYTHING WITH THIS PROPERTY FOR AGES. THE SAME ISSUES ARE COMING UP AND STILL THEY TAKE BOOKINGS BUT DO NOT ADDRESS THE ISSUES RAISED. BOOKINGS.COM SAID THE OWNERS HAVE REFUSED TO GIVE US ANY MONEY BACK. WE ARE ONLY GETTING 10% BACK FROM THE COMPANY. THEY ARE GOING TO INVESTIGATE FURTHER. THIS PLACE SHOULD NOT BE RENTED OUT UNTIL THE ISSUES ARE FIXED. RENT THIS PLACE OUT BUT BE WARNED!

The fact that on the bookings.com site it listed the owners details not once have they responded to any emails, calls or texts. We had a big issue on arrival and messaged them but heard nothing at all. They did not confirm the key code or holiday home location on this massive site so we had to ring Bookings.com to get them to help. We could not check in until midnight and to find the freezer completely frozen up and the door unable to close and not able to use the freezer at all was unacceptable. We had to share spoons for breakfast as there was only 2!!! The glass collection was appalling. There was no where to eat outside as all the chairs were either broken, the cushions were completely soaking wet and mouldy and the other chairs were at the back of the home tipped over and covered in Pidgeon poop and nothing had been got ready for our stay at all. Given the time of year we would have expected to be able to sit outside! We dried off all the outdoor cushions for the next people and went to put them in the store box outside that was clearly for them to be stored in between lets but when we opened it found it was leaking and was full of water so did not bother! The whole place needs a lot of work and the steps up to the veranda were so wobbly they felt like they were going to collapse at any moment! The next morning we put pictures on the booking.com site but had no response from anyone. We had no hot water at all as the boiler needed resetting which luckily we knew how to do the next morning. We did message the owners to tell them but again heard nothing at all. This is NOT acceptable and we feel that we have been totally ripped off for what we paid and will be seeking some money back as it was certainly not value for money.

Very clean caravan, comfortable bed and some nice touches.

It would of been nice to of been provided with an information pack especially, a guide on using the hot tub. We didn't end up using it at all as was told it was ready to use but, it was very cold and we had no clue and no instructions on how to use. Also, definitely needs better communication I had to message the owner for check in information the night before as still hadn't recieved anything.