We recently stayed at this cabin and were initially impressed by its beautiful mountain views and amenities like the indoor pool and hot tub. The cabin is spacious and the kitchen is fully equipped. However, our experience was marred by several issues that the management company failed to address. On our first night, we lost power due to weather, leaving us without lights, air conditioning, and the ability to cook, no water, or use the bathroom. Despite there being a generator on-site, the management company was unresponsive and unhelpful. We called multiple times, sent pictures as requested, but no one ever came to assist us. We had to endure the night without power, which was extremely uncomfortable. The hot tub was unusable due to dirty water and lack of chemicals, and the pool area was infested with bugs. The pool itself was cold, with the thermometer reading only 70 degrees. Additionally, the cabin was not clean. We found dust everywhere, caked-on dirt on bathroom cabinets, dirty dishes, hair in the shower, and unwashed bedsheets with visible crusty stains. We requested to extend our stay by a day to make up for the lost time due to the power outage, but the management company was difficult to deal with. They wanted to charge us full fees again, including a second cleaning fee, even though no one would come to clean in between. While they eventually waived the cleaning fee, they did not waive the booking fee. This place needs a deep clean desperately!

We had some issues with a toilet backing up and a spindle that was broken on the deck but the rental company answered right away and started to work on getting it fixed

Beautiful! We had 11 people ranging in age from 5 to 71. Everyone had enough space and found something to do! We enjoyed sitting on the front porch.

The home/property is great. Very clean and well layed out. The home had plenty of space for everyone. The movie room, pool & putt-putt were great and clean. The kitchen had all the amenities needed.

A+++++

The name of this cabin fits it perfectly…IT’S GOT IT ALL! This cabin is absolutely amazing! Very clean and kept up. It has a great view of the mountains. We even got to see 2 bear cross in our driveway. Our kiddos loved the pool, the putt putt golf course and spent a lot of time in the theatre. We had a wonderful trip and a big part of that was having a beautiful cabin to come back to after our daily adventures. We will definitely come back.

This cabin was great. Our family goes together every year and this cabin was perfect for us all. Our grandsons especially enjoyed the pool, pool table, and theatre room. We did not have to leave the cabin for activities. We were very pleased with the cleanliness of the cabin. It is at the top of the mountain with beautiful views all around but you will have to walk up stairs or walk up hill to get into the cabin. The front porch was me and my husband’s favorite spot in the mornings with a cup of coffee.

If you have kids or are a kid at heart this is the cabin for you! Between the indoor pool, hot-tub, putt-putt course, theater room and pool table, there was always something to keep the kids entertained. The close proximity to Pigeon Forge and the Smoky mountain national park was ideal when we were able to pull the kids out of the pool! The view from the deck was the perfect way to start and end each day. If we come back, we would stay here again for sure!