the view is superb

The road access tends to close due to snow

The location was perfect, being so close to the main gondola lift, and the staff were incredibly helpful and attentive. Nothing was ever any trouble for them.

We liked: - the friendliest and helpful staff that speak English, German and Russian, especially their lovely reception, event manager and restaurant staff - the location in 5 mins walk to the ski lift - hot sauna and massage from balinese girls in the spa - it was warm in the room - great value for money paid

It would be nice to have a normal size cups or glasses in the room for drinks WIFI was not very strong at the 3rd floor No cable channels on TV, only few local

The staff were very helpful and service-minded.

Location for exploring Erciyes Excellent Turkish food Friendly helpful staff

Some traffic noise in front room

The guys working at ski equipment rental and spa are very helpful, they speak English or Russian.

Our room was cleaned only once during our stay of 7 days. Personnel mostly does not speak or understand any language except Turkish.