The location is one of the best in SLO

The level of amenity and service do not match the price.

Location

Didn’t get the room I booked, staff was not competent nor helpful, very noisy location. Until 2 am. Couldn’t sleep.

The courtesy of the staff upon my arrival and their assistance in getting me accommodated.

Inaccessibility for my power wheelchair

Great aesthetics and ambiance, great staff, excellent location

Gorgeous hotel in a perfect location. Staff was really nice and helpful

Don't have much to say here. The hotel is top notch and you pay for it.

The staff was SO kind and accommodating!!! The pool on the roof was amazing and so relaxing! Everything about this place was a dream!

Nothing!

Location, clean, friendly staff, beautifully designed interior, comfortable bed, pool was fantastic!!!!

Nothing

Great location, spacious rooms, updated furnishings and nice staff.

Very noisy! The front desk warned me that my room was near the street and that I would hear noise, but that wasn’t the noise that kept me awake. Above my room I could hear pounding noises as if someone was bouncing a ball on the floor above me all day and night.

great property, very nice finishes, perfect location, fantastic views from pool. great restaurant and bar on property

The rooms facing the alley are subject to a lot of noise at night, esp from Thursday’s till Saturdays. Our weekend rate was $429 a night and the management figures noise complaints can be a profit opportunity to offer rooms on the other side as an upgrade from an additional $50 and up a night. Obviously not the hotel’s fault that the bars are noisy till 2 or 3 AM but I would think for >$400 bucks I and lots of others expect a pretty quiet experience.

Very good location and nice staff.

Our first room was dirty and then we got a clean one.

Excellent location in the middle of town. You ca. walk to everything from the hotel.

what didn’t we like! The hotel was beautiful. very modern and up to date, lovely outside seating areas with fire pits and comfortable seating areas. Great bar and restaurant. Parking onsite

not one thing! Great location too!!

No meals or drinks available when we wanted them

JUST A BEAUTIFUL ROOM!! LOOKS TO BE BRAND NEW CONSTRUCTION, EXCEPTIONALLY CLEAN WITH GORGEOUS MODERN DESIGN, COMFORTABLE BED AND PILLOWS, GREAT LITTLE BALCONY, REALLY HOT SHOWER, BEAUTIFUL LIGHTED MIRRORS, COMMON AREAS ALSO TOP DRAWER, SUPERB CENTRAL DOWNTOWN LOCATION, GREAT RESTAURANTS AND SHOPS VERY CLOSE. SHORT DRIVE TO BEACH. LOVE THE ROOFTOP POOL AND BAR, VERY FRIENDLY, WELL SPOKEN STAFF. I HAVE TRAVELLED ALOT AND STAYED IN MANY NICE HOTELS, BUT THEY ALL PALE IN COMPARISON, REALLY IS A GEM, TOTALLY WORTH IT!

NOTHING, 5 STAR ALL THE WAY

Swanky feel with the rooftop pool

Room's facing the alley were loud until the bars closed at 2am