I loved the rooms and the cleanliness.. I like the shower gel.. I also liked the extra bedroom

There's an employee there that's very rude! The way he talks to the guess is unbelievable. It was the morning after my stay that I seen a gentleman at the front desk. I was just trying to turn in my keys and he was very rude.. Every time I go there he's always rude

Rude front desk extra unnecessary fees at from desk aren’t friendly to locals

It’s nice staff manager very unfriendly

Very helpful staff and clean.

The pool

Could not utilize the shower due to the overhead light in the shower leaking. Hazardous to mix electricity by turning the lights on in the bathroom because of the light in the ceiling in the shower due to the light position in the shower leaking. So my grandbaby and myself could not tske a shower.

brand new very comfortable well appointed room

Breakfast was nice. Easy check in and check out. Nice restaurants in the area.

Very muggy and the air conditioner was not very easily used. Could not change the temp so room was muggy.

clean and staff was pleasant

Clean and comfortable

No privacy, some one (stuff) get in to room, shuffle my suitcase, clothes trough on to bad and no explanation or no reason

Clean, well-equipped hotel with everything we needed, including snacks and water when we arrived. The front desk staff were friendly and helpful.

The pool was a little cold.

It’s pet friendly and on our route. It was very big & comfortable.

I like the location and friendliness of staff.

I liked everything about facility

large, modern room. workspaces for family, well equipped for meals

sheets are rough and thin

suite with kitchen and king bed

staff not so friendly

very clean, staffed well and staff are very pleasant

location is near many restaurants but not much else

Noisy

The hotel is in the middle of a ton of places to eat and drink. very close to the turnpike.

N/A

nothing

everything the people that work there rude

Breakfast good Front desk woman excellent

I chose this hotel for a family vacation with the kids because of the heated pool. The water was freezing ☹️

we were there for a short overnight. came in late & left early so weren’t able to use facilities but from what we did experience, the room was very open w lots of room, very clean & bathroom was nice & modern.

I booked it online and prepaid for the room but when We arrived they didn’t have receipt of that payment so I was charged twice. I don’t know if it was booking.com or the hotel’s issue but it out me at an i convenience having to front that money. the fromt desk gentlman wasn’t much of a help altho I’m not sure he cld have helped much. I tried showing him my paid receipt online from booking but he said it wasn’t showing up & didn’t seem to care. It was also late (around midnight) so not sure if he was a manager or not.

Room was hot cold hot cold hot cold all night. Lots of noise from road. Would request a room opposite the 4 lane Genesee st

New, clean facilities.

Would prefer a lock for the bathroom door in any room with more than one bed.

room was great!

breakfast bar and all tables were disgusting nothing was cleaned up. most tables were empty and filthy. we had to take our food back to the room because there was no place clean to sit down and eat. we went down at 8am nothing was prepared.