no breakfast

such a large and nice lounge area but no breakfast was served. coffee in room horrible

Het uitzicht op de oceaan, locatie en mooie kamer

Ontbijt

Lovely location right by the beach. Nicely fitted out room with very comfortable bed, nice bedlinen. Good shower. Rockport is gorgeous and was the perfect location for our last night on holiday.

Check-in was a dreadful experience. Out of season, the hotel is apparently not manned (not sure that is obvious on the particulars). I had to go through an online check-in process uploading pictures etc which not being a young thing, I hated. Then I was told they required a $250 dollar deposit before they would give me the key and they were going to call me. No call - apparently they can't call international numbers. So I landed up having to call them and incur a load of international dialling charges. Apology by the outsourced service company but no compensation. When I finally got into the room, I noticed some cans of water by the coffee machine - which I assumed were complimentary - nice hotels generally put a free bottle of water out. Having opened one, I then read that they would be charging me $2 and I assume that has now been deducted from my security deposit. Unbelievably iirritating. My room number was changed because of a maintenance issue. During the night, I was also kept awake by a flashing light at the bottom of the aircon - which went all night. So although a comfortable bed, I can't say I had a great night's sleep. This is a lovely spot but I wouldn't stay there again simply because of the aggravation of trying to get in and I don't like being charged for a bottle of water!

Too much noise with bar on deck open to the public right outside our room. Could here other doors be opening and closing all night. Love the view and the deck, plus everything was very clean, but the rooms are extremely small for the high price we paid.

The rooms are too small for the price.

The weather.

Room was advertised for $495. Website states a $250 security deposit will be charged so we didn’t think twice about the $700+ final charge. After hours on phone they are denying there was security charged. We were there for funeral. We have many ties to Rockport and have been going for decades.

It was right across the beach, fabulous location. Very modern and well kept. Clean and easy to get too!

We had very loud neighbors above us and woke us up each night. You could hear every step they took, and they were blaring music on our second night. We did call the hotel and they did make two calls to them and followed up with me via text and email which was great but very frustrating to be away for a weekend with a two year old and he woken up each night and he worried about them waking our child up.

there was no breakfast. the coffee machine was convenient.

There was no ice machine. Had to drive to get ice after a 5 to 6 hour trip. Had to call some unknown person multiple times to get heat. It never did work correctly. Could hear people in neighboring room(s). Very poor lighting, almost impossible to read in the evening, Room was crowded. It had 2 king beds, one would have been more appropriate. Certainly not a luxury hotel.

overlooking the ocean and it is nice, quite seaside town.

drainage from the sink not working well like it was slow draining