The location is good - especially if your flight is early, it's literally a 5 minutes drive. The staff seem helpful - felt bad for one of them because of a rude pathetic guest who either left or lost their stuff and arguing with her. The breakfast was not bad, I liked the omelet a lot. The variety of tea and hot chocolate along with coffee was great too.

Sanitation. I'm a man with thick black hair approximately 6 inches long now. But when seeing a brown thin hair which seemed longer than a foot at the sink where right under the surface where sink top ends into the ceramic part, that actually annoyed me once. I prefer leaving the room as clean as possible, so any trash I make, I always put that in one trash can. And seeing another long hair piece made me actually upset. Right after I checked-in, I saw several housekeepers, one was with a cart, the others somewhere inside storage or space that is not a room, chitchatting and laughing. I'm not saying that they shouldn't rest, in fact they should rest enough and if the work is enjoyable that'd be fantastic. But doing their job is a different story and one or some of them didn't do their job properly. Some places may say that I should've told the front desk to switch the room, but that's a loss to the place, isn't it? I don't want to cause that, it's just if the cleaning was done better, this would've not happened. Wifi, I accidently clicked something on my phone and it just connected to the wifi without my last name and room number, access code. But then, I couldn't cast my phone to the TV. I was supposed to use the information to sync (I guess), but no matter what I did on my phone (deleting connection information, reconnect, restart the phone, erasing saved wifi, etc), the page didn't show up anymore and I ended up just watching TV instead of Netflix. It really didn't have to be this complicated.

Clean and comfortable rooms with large flat screen TV.

Breakfast was sorta strange, not bad not great, no trays to put stuff on.

It was the cleanest hotel I have ever stayed at!

I liked the ability to check in early after notifying the hotel about it. The staff was able to accommodate

The hotel should provide tiny-sized toothpaste

Loved the well designed space. Contemporary and attractive. Breakfast was adequate. Comfortable beds, Smart bathroom - as you approached the door, the light would come on. It was a pleasure to be in a place that didn't have cookie cutter style decor. We asked for, and, received, housekeeping, which was much appreciated.

The lobby seating, although, attractive, was not very comfortable - which wouldn't affect many guests. Staff acknowledged the seating and said it hadn't been broken in yet. : )

Excellent

Nothing bad

Very clean and comfortable stay. Was especially impressed with the staff, who were all friendly and went out of their way to make us feel valued. Thoughtful desk clerk who checked us in the evening of March 23 even looked up and wrote down my IHG rewards number and handed it to me (without me asking) when I didn't remember it! Breakfast was very good with a variety of choices and well stocked. Room was well designed with thoughtful touches, modern, and exceptionally clean. This was our first stay at the Avid chain, but it won't be our last!

Very modern, super clean and so easy to get to. We would definitely stay at this hotel again. Great experience!