Lovely location & accommodation. Customer service professional & exceptional.

Breakfast food selection was good. Very friendly and welcoming staff. Location was great.

very helpful and friendly staff

Friendly staff and uncomplicated check-in, cosy room, nice breakfast, centrally located

Quiet, lots of privacy. very tasteful restoration of ancient rooms. Convenient location in the old town. Cristiana very attentive and responsive.

The location is convenient for accessing the main sites, but be aware that it requires an uphill walk (as would just about any accommodation in Spoleto). The rooms are an annex to Hotel Charleston, which has the advantage of a reception desk. The hotel also has a parking garage right on Piazza Collicola for a fee. Google maps will send you near the actual room address; it's easier if you go straight to Hotel Charleston to check in. The bathroom is spacious and recently renovated. There's a little fridge and a couple of bottles of water were provided. The staff is friendly.

It was hard to keep the windows open because most of the heavy curtains installed to keep the street lights out are missing a means to be tied back. I would have appreciated an electric kettle, although on a hot summer day it wasn't an issue at all. I dislike the fact that booking.com seems to raise prices for same-day bookings.