The building and surrounding are beautiful. Room is spacious. I would recommend more comfortable beds…

Mattress was too tough

Amazing property layout, decorations and greenery

N/A

Breakfast was delightful. Beds comfy.

Paying $45 to park a car each day is over the top. The rectangle shaped toilets were really WEIRD and don't fit slender bottoms. No place to hang your towel to dry after showers. Poor room lighting.

Beautiful spaces indoor and out. The balcony in the room was fantastic to have.

We prepaid for the booking but they still charged the full amount, had to spend far too much time while on vacation sorting it out. Was told to call the manager the next day too many times.

The location was great, steps away from S. Congress and it's restaurants, shopping and bars The bed was super comfortable and the room was very clean The hotel is beautifully designed and styled

There was confusion around the parking and the valet service was extremely slow, they really need more than 1 person doing that position on a weekend The hotel hosted weddings both nights we were there. These took place outside in the courtyard literally outside our room (one floor down). We could hear every word and the music. The door to our room did not close properly and one day we came back to it having been left ajar While gorgeously styled, the rooms design was not very functional, the fridge was set on the other side of a built in desk to the bed so every time it's motor ran it vibrated through the headboard and bed. There was no power on one side of the bed to charge a phone.

Location was great.

Staff is clearly NOT trained in providing good hospitality. Valet didn’t offer to help with bags (even after I tipped him $10 for taking the car). At the front desk during check in, we did not receive much of a welcome. Two separate times while lugging our own bags to our rooms, staff took elevators in front of us (rather than waiting and letting us go first). Unreal!! Valet did not even help us load the car at the end of our trip - he stood there and watched as we struggled to lift and fit our bags into the car. It was almost like we were on candid camera (but it was actually happening). SUPER surprising and memorable (in a bad way). We won’t be returning.

location, grounds

cost

the design

summerhouse closes too early