The ice maker was broken and no ice trays. We left a message very early July 4. We received a call back July 5 late afternoon. Nothing was done. We had to buy ice For our whole stay we got 10 towels, 5 wash clothes and 2 hand towels for 8 people The table seats 6 and the couch 4/5, which did not work well for my family of 8. I wish I had spent more money and stayed closer to town

We had a lovely stay at this home over the Thanksgiving holiday. The kitchen was well-appointed for the task, with a little pre-cooking done on our parts! Plenty of space, clean, lovely neighborhood close to everything. Highly recommend!

Tub covered in drano upon arrival. Entire tub was black. Apparently a plumbing issue upon checkout from previous guest. Mgmt. solution to dump drano and not checked. Avoidable. Mgmt responsive but Caused a lot of grief after a long day of travel. Had to wait for plumber but was eventually fixed. Canceled evening plans. Danielle was great, Jason rude. Disappointed and not advertised that back yard only accessible by basement stairs or walking around house. Extremely inconvenient! Front door lights out (Another mgmt failure) and driveway motion light timer on for 1 second. Had to purchase several lanterns to see. Light over sink out, 1 bedroom Both side Bed lights broken, backyard lighting an issue. LR rug not centered on under mat & curtains torn. Internet link sent was wrong but I figured it out. Garbage bags in recycling bin Upon arrival and told to put garbage out on holiday. Figured it out. Confusion with check out date but thankfully resolved. No notice of Early Saturday landscaper. Family rented an exquisitely appointed, beautifully landscaped And supplied home In downtown Mystic for same price for same bed/baths At the same time and beautiful easy access yard. MANY Lessons learned! First VRBO Rental. I was stunned when I visited their rental. Could use hand rails in showers and better lighting overall. House was clean. Kudos to cleaning crew.

The house was clean and fit our needs! Only real complaint: I know single serve coffee makers are popular, but for a 4 bedroom house it may be more practical to have an actual drip machine. Pretty easy walk downtown. We had a great visit to Mystic!

This property was just as described, it was clean and comfortable with all amenities needed. Great backyard for children to play as well as a clean basement as a play area. Close to Mystic village (about one mile) and a few local beaches. Very centrally located, quiet neighborhood and lots of restaurants nearby. Highly recommend.

House location was good, and management team made sure everything went smoothly.

House location was good, and management team made sure everything went smoothly.

This was one of our best vacation trips. The property was clean and close to the Mystic downtown as described. Very friendly neighborhood. A small glitch upon check-in but it was smoothly resolved by Jason. Would definitely recommend to others.