clean lovely location near supermarkets and restaurants

tv channels didn’t work

Great location, easy to find, excellent transport links. Easy walk to local grocery stores, British Museum, and Soho. The flat was nicely organised with a good internet connection. I would definitely recommend it to anyone who is looking at it.

It wasn't clear that I had to pay £500 security deposit, which gets released after you leave. However, it takes up to 5 business days to get the money back.

Superb for London. I've been coming to London often in past 5 years always staying at Marylebone area, so min 200 £ per night. Most others ap were dirty and cold, no heating. But never been in such a clean, worm and equipped and furnished apartment. Dishwasher and washing machine and detergent given, coffee machine, everything you might need. Help desk answers in minutes (day and night) solving everything i needed. Good job guys

This is a review for HOPE HOUSE by Q Apartment because the moved us to different location on arrival day. Of course we have better experience because we got 2 bedrooms apartment instead of 1 bedroom. The room was clean, all facilities worked well. I am glad they truly are a professional apartment host.

the water system is not working in day 3 but the staff already fix it when we get back.

Clean, nice amenities. All you need for your stay in on lovely apartment

It is situated opposite a pub and right above a little wine bar (lovey by the way!) so it can get a bit noisy sometimes and also, the smells form the kitchen in the wine bar was a bit much for me but that might not be a problem for everyone. Also, it doesn’t last long, it’s normally quiet form 11:30is pm onwards.

clean, nicely styled, great location

the deposit was a lot

The facility was high quality fittings. So up market that we had to check YouTube to find how they worked. The location was good, walking distance to all we wanted.

24 hour assistance

I chose Cleveland street by Q Apartment for its location, which suited me. The price for accommodation (1000 pounds) was paid 2 months in advance. A security deposit of £ 500 was paid 4 days before the start of the stay. 1 day before the start of my stay, they wrote me that the accommodation is not accessible due to a heating failure and that they allowed me to move on Whitfield street to another accommodation from Q apartment, or that they would return all funds already paid free ??? Since I was already in a time crunch, I proceeded to change the accommodation. However, on the day of my arrival in London, I did not know where the accommodation would be and how I would get to it. Terrible ... The alternative accommodation itself was fine. Price for a slammed key, resp. Opening the door to the apartment costs £ 70. The return of the security deposit took a very long time - 17 days (13 working days) and only after my notification. The excuse was that they had a system error with an apology. As a result, I never want to have anything to do with Q apartment again.