It is not the place that appears in the photos

It is not the place that appears in the photos

Our 5th wedding anniversary in DR, was a hard experience with great results. Thanks to Eric and his wife who had to pick up the ball for another member that didn't book our villa in the amicable time as promised. So ultimately we had flights and no where to stay. We had to get our money back from him and book with Eric. We were so nervous to continue with with Lifestyle, however we contacted Eric and told him our issue. He hit the pavement and kept running until he fixed all the wrong doings completed within 9 days. We spoke every single day making daily arrangements and reservations for our time at the resort. Super Eric had our group of 11 picked up by limo. Stocked with champagne and beers. Great vacation breakfasts. Check in was easy and fast, thanks to Natalia. The villa was ready and resort assigned us to the wrong villa and we had to stay there for 2 nights. We spoke with Eric and they immediately made the change the following day. From 8 years of dealing with Lifestyle they are known for making these changes due to your membership LEVEL. However, Eric made it happen for our group. All specialty restaurants food was great. The buffet was ok. At the buffet the grilled food was my preference. All inclusive perfect. Good breakfast made every day by housekeeper Jenelli. Each villa gets daily alcohol the resort tried to make a change to it being weekly, so again Super Eric had to call and fix the issue with that as well. We were aware that these issues could happen because he had to squeeze us in last minute, due to the previous member's negligence. We received everything Eric had to offer. We had a golf cart. (The ladies there were very rude! ) I've worked with the Hispanic community for 32 years so I understood everything they said about us. Once I made them aware of this their attitudes changed. So Sad! The beaches were fabulous. Harmony was our favorite. The food there was great! The workers (drivers, waiters, house keepers and security) there went over and beyond with their services. We loved it. Our 6 bedroom villa was right next to the beach, the waiters would bring food and drinks to our villa while we were in the pool. Lifestyle resort is a peice of work. They went from making you feel like you're home to making you feel homeless. If it weren't for Eric and his wife, I don't know what our vacation would've been like. We will definitely book with Eric again in a timely manner and maybe our next go round will be even better!

Our 5th wedding anniversary in DR, was a hard experience with great results. Thanks to Eric and his wife who had to pick up the ball for another member that didn't book our villa in the amicable time as promised. So ultimately we had flights and no where to stay. We had to get our money back from him and book with Eric. We were so nervous to continue with with Lifestyle, however we contacted Eric and told him our issue. He hit the pavement and kept running until he fixed all the wrong doings completed within 9 days. We spoke every single day making daily arrangements and reservations for our time at the resort. Super Eric had our group of 11 picked up by limo. Stocked with champagne and beers. Great vacation breakfasts. Check in was easy and fast, thanks to Natalia. The villa was ready and resort assigned us to the wrong villa and we had to stay there for 2 nights. We spoke with Eric and they immediately made the change the following day. From 8 years of dealing with Lifestyle they are known for making these changes due to your membership LEVEL. However, Eric made it happen for our group. All specialty restaurants food was great. The buffet was ok. At the buffet the grilled food was my preference. All inclusive perfect. Good breakfast made every day by housekeeper Jenelli. Each villa gets daily alcohol the resort tried to make a change to it being weekly, so again Super Eric had to call and fix the issue with that as well. We were aware that these issues could happen because he had to squeeze us in last minute, due to the previous member's negligence. We received everything Eric had to offer. We had a golf cart. (The ladies there were very rude! ) I've worked with the Hispanic community for 32 years so I understood everything they said about us. Once I made them aware of this their attitudes changed. So Sad! The beaches were fabulous. Harmony was our favorite. The food there was great! The workers (drivers, waiters, house keepers and security) there went over and beyond with their services. We loved it. Our 6 bedroom villa was right next to the beach, the waiters would bring food and drinks to our villa while we were in the pool. Lifestyle resort is a peice of work. They went from making you feel like you're home to making you feel homeless. If it weren't for Eric and his wife, I don't know what our vacation would've been like. We will definitely book with Eric again in a timely manner and maybe our next go round will be even better!