Hi there! We had a mostly good experience this time around, but were a bit disappointed with the cleanliness of the home, especially the dishes and bedding. Our employees were a bit grossed out by the stained yellow pillows and stains on the bedding. Ultimately not a terrible experience, we just want to report that those should probably be replaced. I did call in about this after we arrived, and hope you will consider this when assessing cleaning charges to us. Thank you.

Great location, comfortable beds

We have stayed at this condo several times. They could use updating kitchen plates. Bunk bed room sheets had sticky something on them had not been washed. But the over all stay was nice and relaxing. We would most certainly be staying here again.

The unit was as depicted and very comfortable. It was fully equipped including items for families. The private hot tub is a nice amenity and it is right across from the community center with 2 other pools and hot tubs. That center also has a few pieces of cardio equipment that was not mentioned in listing (bonus). Red Sands is a super management company. They communicated well and responded rapidly. We found a few items needing attention and they immediately dispatched a very friendly and capable technician to address. There was an issue that was initially misrepresented; they accepted accountability and made a goodwill gesture to make it right. We would highly recommend the unit and the management company to friends or family and suspect we will stay there again. There is an early review about a problem with the bed in the Master Bedroom; it was completely rectified so a you need not worry. If I were to nit pick then I would bring up three things: The unit was clean but not as spotless and 'showroom pristine' as we have found with some owner managed VRBO units - road noise can be heard in the master bedroom and community pool noise in the second bedroom; this is not a big issue, as it dies down, but could be problematic to someone who retires early - finally, Red Sands was super responsive and will quickly address any issue...but it would be even better if they were more proactive and detail oriented to find deficiencies before guests do

We have stayed in this complex several times. Have loved all of them. Within minutes of everything, but removed from the hustle and bustle of the busy city. Pools and hot tubs are great. Big bonus, this property has its own hot tub and it was great. Had a couple of non important issues that were handled immediately by the staff. We stay here two to three times a year, and will continue to do so. Thanks again for a great time. Jody

Very clean, well stocked, everything was well labeled and clear. Couches and beds were comfortable and having your own hot tub was a great addition. If you are looking for a quick get away, you won't be disappointed staying here.

The good: Mostly as expected and true to listing. Beautiful unit, nice floorplan, nicely appointed, very clean, right across from the clubhouse, so convenient access to pool (and associated noise, but not too bad), private hot tub is a nice touch. The bad: Not much, but two or three things stood out. Master bed is quite uncomfortable--felt like it was leaning downhill and big sag in the middle, so for better or worse, you'll end up snuggling with your bedmate within a few minutes. The teens didn't complain much, but said the bunks in the first bedroom were uncomfortable. The queen in the 2nd bedroom got good reviews. There was no wi-fi available when we were there. After a few unanswered texts to the property manager upon check-in we called and were able to to speak to someone who assured us they were addressing the issue urgently, but we never heard back from them for the duration of our stay. No wi-fi was inconvenient, but the response from the property manager was disappointing. The other: The property is in a neighborhood that is somewhat isolated--not a lot of nearby amenities. We were aware of that and chose this location for a reason, but if you're looking for nearby restaurants and services, this may not be the best location for you.

Great home with all the amenities. Service was great. Highly recommend the house and Red Sands services ensuring trash out, spa serviced and helping with anything needed!!!