Rob was incredibly helpful in our process for finding and booking the right location for our team. We also very much enjoyed Antonio and he was very helpful with our meet and greet.

This beautiful space is, unfortunately, directly over 2 adjacent bars. Not only does the thump of heavy bass go on until 2:00 am, but then you get to hear the drunks howl at the moon for an additional half hour thereafter. The appliances were top of the line. Too bad the property manager’s rep never showed up for the initial meet and greet that I confirmed by a multiple text exchange 2 hrs prior. It would have been nice knowing how to work the dishwashers and TV without having to figure it out by trial and error. At this premium price, I expected better. When I called that first day for help finding the parking garage, all I got was a voicemail. It was 3:45 on a Wednesday.

This beautiful space is, unfortunately, directly over 2 adjacent bars. Not only does the thump of heavy bass go on until 2:00 am, but then you get to hear the drunks howl at the moon for an additional half hour thereafter. The appliances were top of the line. Too bad the property manager’s rep never showed up for the initial meet and greet that I confirmed by a multiple text exchange 2 hrs prior. It would have been nice knowing how to work the dishwashers and TV without having to figure it out by trial and error. At this premium price, I expected better. When I called that first day for help finding the parking garage, all I got was a voicemail. It was 3:45 on a Wednesday.

The place was great, although it was very loud Thursday night until about 2:30 am. Luckily the rest of the nights were not quite as loud. The check-in/check-out procedures mentioned above were needlessly chaotic and not timely. The following small maintenance items were noticed in the queen/queen bedroom: the sink has a slow drain; the shower handle is not attached; the room humidifiers need cleaning. Antonio was great once he met us but we had to wait for him for at least a half hour in the designated meeting spot, which was quite far from the property; Rob answered my questions prior to arrival about half the time; I had arranged for a half hour later check-out time, but the cleaning staff showed up at 10:00 anyways and were not very pleasant. So I would say, update your communications about check-in and the fact that you can't drive to unload at the property at 4:00 pm; make sure the meet and greet happens at the time guests say they'll arrive; and answer the specific questions in emails.

The place was great, although it was very loud Thursday night until about 2:30 am. Luckily the rest of the nights were not quite as loud. The check-in/check-out procedures mentioned above were needlessly chaotic and not timely. The following small maintenance items were noticed in the queen/queen bedroom: the sink has a slow drain; the shower handle is not attached; the room humidifiers need cleaning. Antonio was great once he met us but we had to wait for him for at least a half hour in the designated meeting spot, which was quite far from the property; Rob answered my questions prior to arrival about half the time; I had arranged for a half hour later check-out time, but the cleaning staff showed up at 10:00 anyways and were not very pleasant. So I would say, update your communications about check-in and the fact that you can't drive to unload at the property at 4:00 pm; make sure the meet and greet happens at the time guests say they'll arrive; and answer the specific questions in emails.