I have to say that I am extremely angry and very very very disappointed with this house. When I arrived the house was very dirty, for example the kitchen counters were dirty with food crubs, the sink had food. I had to clean and disinfect the entire house myself. All the towel racks were useless, not able to hang my towel especially in the master bedroom. I really could not stay there one more night so I checked the night before the check out day. The heat in the house was unbareable it was fluctuating in temperatures daily on its own. The other guests and I felt extremely uncomfortable from the heat to the extreme cold. So many things were not working such as the fridge light at times did not work and the dishwasher. You should not be renting on vrbo if your accommodations are not to a standard that is acceptable because people pay a lot of money to match an expectation that is presented on the website. Like the booking said events allowed no need to contact host if guest list is under 30 ppl. And day of check in host changed that up and did not provide the key or check in information and the owner made last minute changes made to my original booking site and switched properties on us. which caused me unnessesary stress. As a traveller and a customer this should not be happening! I will be sure never to stay at any properties for this host ever again. I should also be Including the fact that vrbo advertises the entire house is there for the short stay renter. This house had a renter in the basement suite as well. Quote: "VRBO does not allow the publication of shared spaces and requires the entire home to be leased out." The host was difficult to deal with and never apologiezed even after bringing forward my complaints about the things I was disappointed about. Terrible customer service.

Our group had a great time. The house had been recently renovated but needed a bit more fixing up. The towel bar and toilet paper holder had been ripped out of the wall. A door stopper had put a hole in the door. The backyard has not been maintained. The “grass” was 3 ft tall making the backyard unusable. The beds were very uncomfortable and the one in my room was broken. I was able to sleep sideways on the broken bed because I’m short and was sleeping by myself. That wouldn’t work for some people though. The kitchen wasn’t well stocked with cutlery and pots. No dishwasher detergent or plastic wrap or co trainers for leftovers. The dining chairs were broken and falling apart. Nothing was terrible and we made due just fine but there are lots of things that could be improved.

The property had newer appliances and was nicely decorated. Access required climbing a flight of stairs. The temperature in Vancouver was uncharacteristically hot while we visited property. Unfortunately, the apartment did not have air conditioning and windows in several rooms could not be opened. To his credit, the property owner did provide fans for each bedroom when we communicated the inconvenience of the heat. It also seemed there was a lack of attention to the condition of the unit after it was last used because there were dirty dishes in the oven and old coffee grounds in the coffee pot. This was complicated by the fact that there was not dish soap provided to clean those items. To avoid sounding overly critical, the property was in a convenient location near many restaurants and stores. I would like to believe there is much promise in this property and it’s owner when information is clearly communicated.