Stay was wonderful and we were very pleased with the presentation of the property and were not disappointed. There were a couple of fixtures which need attention, and would have liked the hot tub to have had a constant bubble setting, but other than that had a wonderful stay. We were very impressed by the letting agents communication and efficient reply to our queries.

Ive made a complaint as we wasnt giving the key code for key boxes. We had to make 2 long calls which was difficult with communication and poor signal. We was waiting outside the house in the rain with also the lady i hired to bring balloon arch. The fridge was faulty and our meat for Sunday lunch we had to throw away. The high was very dirty with dried on food. There was rubbish over flowing outside where the bin was. We had to walk down the lane to get the empty bins. The windows was covered in dirt and cob webs. The oven didnt work kept turning off. The ice dispenser was not working. The hot tub was discussing with grim around the edges. The bench out the back was burnt the bbq was dirty. There was a white van parked outside with a flat tyre which isnt a good look when you arrive. Some of the slabs outside was loose and a member of my family went flying when leaving to go to the annex. The Argon Oven was filthy dirty the seals on the back door are hanging off.Rubbush all around the gounds of the house including cigarette ends and cans. To be honest when i booked this place i was amazed at the pictures and the grounds hense the reason i book it. The pictures was nothing we had. I was so upset and to top it off our family Sunday lunch was ruined because the meat went off and we had to keep cooking in the annex as the oven wasnt working in the main house. I would like all this looked at the price we paid wasnt worth what happed

Smooth , both Vrbo and We Stay Ltd where fantastic .

The title tells only a part of the story. We chose this property for a number of reasons: 1. Its Location - did not disappoint. The views throughout this area of Wales is stunning. 2. The Price Tag & a disclosed amount for Cleaning - this all pointed to luxury, as well as the descriptive text selling us this property. However, what greeted us was not luxury. Arriving at 6:30pm after a 9 hr drive we were so disheartened to find we needed to clean, clean, clean: the fridge freezer had hair of all types on most shelves & door shelves; old food deposits encrusted on shelves; some loose food stuff hanging around the edges; every chrome handle bearing smudgy hand prints (covid & other nasties lurking). So, with the relaxing holiday vibe destroyed, our poor kids ignored, & everyone's confidence in this place waning, we checked the beds & bathrooms: a dead moth residing between two pillows in one daughters room; a dusty dead bug on top of our head board; more hairs & a stain in 2 out of 3 beds; more smudgy hand marks on mirrored cabinets; stains (pink) in the bath. Nearly breaking an ankle on a loose slate step out front as I went for a break from the cleaning! First night! The cleanliness, that confidence I thought I was buying, confident that all chance of encountering a strangers bodily fluids & sticky fingers would be highly unlikely to impossible, or confident that we wouldn’t be walking into a minefield of all manner of viruses or germs. Totally blown 3. A Hot Tub under the stars - is quite rightly advertised as a piece of luxury, &, it would have been except when we finally got around to lifting the lid early on the 1st morning (since 1st nt spent cleaning, no time for drinks & a hot tub under the stars!) we saw instantly far too many hairs & dead bugs floating around, hairs stuck to the sides, grit & mud foot prints on the base & the seats, we were enormously disappointed. A maintenance man happened to be there that 1st morning to replace an outdoor light bulb. We'd since discovered more bulbs out whilst trying to discuss those he checked out the hot tub - an error code meant it hadn't warmed up. He told us dead bugs in hot tubs is normal (it's really not) but he did agree hair was not acceptable. We were refunded what we'd paid for the Hot Tub but I'd have preferred it cleaned & error code sorted so we could have at least one if not two nights use.

Will return

Good , because you can be with dogs