The flat is beautiful, spacious, and decorated with care. The location is an easy and safe walk from the main part of town. Claire was very communicative about getting access to the flat and provided great instructions.

The beds were okay, but not great. The downstairs bedrooms have a minor dank smell, which is a bit stronger and unpleasant in the bathroom (also downstairs). The sheet we used from under the stairs (since down comforter alone was too hot) had that same smell and was noticeable while in bed.

Had to wait until 3 to check in so we had to store our luggage. Then when we arrived at 3 the place looked like someone was living there/not clean. Then two people showed up & apologized that there was a mix up & they were there to clean. Had to leave our luggage with the unknown persons to make our reservations at the Bath tour. Kind of sketchy location & the birds kept my daughter awake in the front bedroom.