Easy check in, simple room layouts.worth the price.

Cleanliness was lacking, however it was a convenient location

Needs serious property ungrades.

Room didn’t look like it had new sheets , found old chips under my bed. Breakfast ladies were amazing thought, super nice

Quite good value for a quiet getaway and close to the Cotati Accordion Festival - we’ll be back next year!

The receptionist was rude and mean

Reasonable

The motel was good. It was in a convenient location close to restaurants and shopping. Staff were very nice.

It was dirty and had a funky smell to the room look old and not updated

Short stay, but awesome.

good location

We tried to pay in advance and I was not allowed to. We knew our check-in would be very late and we wanted to avoid a lengthy check-in.

We travel with a large car trailer and parking was very good for that. Staff was helpful when one of my charging cables broke.

It was clean. Staff was very friendly. Fan in bathroom was very noisy.

The first impression by phone was not positive: I introduced myself and asked about early check-in as we approached the city. Immediate response was a definite No, not until 4. She. Old have been friendlier but was the same upon meeting her in person—same answer claiming she was “totally booked”…the lot was empty but 2 cars and 2 housekeeping employees we saw. She did not even take my name. I cancelled a second night online. We came back at 4 and Solomon, the desk was very nice and spoke to us in a helpful & friendly manner. It’s unfortunate some Clerks are not happy with their job.

Room had rodent poop, sheets felt grimy and bedding/pillows were stained. Some customers were very loud going from door to door pounding in the doors. One resident had the whole parking lot open and parked on a diagonal to our car so we could not get out of the space. Overall I would recommend a different hotel.

There were a few issues during our stay at this best western motel. The pipes for our sink leaked during our first night and require someone to stand in to fix for a good 45 minutes. The next day our key cards weren’t working because the battery for our room had shorted out and our key cards weren’t able to get us back into our room. Luckily we just went out for their convenient free breakfast they offer 6-10am otherwise if we had gone out for our hike later we would’ve had to wait much longer for assistance. Our cards stopped working the next day as well, but luckily we checked and cleared out our room prior to checking out for our brief weekend here. The area at least is relatively quiet and conveniently close to fast food stops, grocery spots, and gas stations with a fair pricing at the time. The stat was decent for what was expected as per the staff were friendly and helpful too.

Run down outdated building and room. Amenidies worked, but mattress was old (nasty), I didnt want to sit on the furnature. I typically like Best Western, but this one is rundown.

Room was clean and staff were friendly however it was a bit noisy at night as you can hear everyone who walks past you if you are on the first floor

Friendly staff

Great breakfast! Room was fairly clean and the beds were very comfortable. I’d definitely stay here again.

We enjoyed our stay! We only stayed for one night as we were passing through the city, but it was affordable and rooms were clean. Breakfast was provided in the morning.

Nice enough. Noisy. Beds are a little firm.

Perfect and not far from coast like that is more expensive and sold out

We traveled to Santa Rosa area for a dentist appointment and checked in right at 4pm. We went straight to the pool with my kid being super excited but as soon as we got in within minutes we were asked to get out to clean the pool. Which I felt should have happened before check in, but at least he cleaned it for us. There is construction of a hotel or big building right across from our room which was super loud and started at 4ish or 5am so we did not get to sleep in at all. More then half of the breakfast buffet was broken or didn't work. When I took a few free pens as well the front desk woman looked at me with a super dirty look and not friendly at all. I honestly was super disappointed and we have to travel a lot for doctors appointments. Probably wont choose this hotel again. The bed skirts weren't tucked in so you could see the pretty foul stains on mattresses yikes lol Used my rewards too for this room so at least it was half price. It was a quiet night tho until 5am construction happened. Great location too in the middle of everything we needed to go too.

At check in I wasn’t informed that if you want housekeeping to do your you had to let the front desk know ahead of time. So I didn’t get towels or coffee.

The room was clean but shabby. Smelled musty.

DO NOT STAY HERE, BED BUGS!!! I left with Over 40 bites. I did receive a full refund but the manager acted like they didn’t know there was a Bed bug infestation. With as many bites as I got there is no way management was not aware!

Kind staff. Breakfast ok. Swimming pool good.

We couldn’t check in got there and the person did not even tried to help us! Said the hotel it was full and our itinerary number was not from his hotel

Loved breakfast every morning! Staff was welcoming and warm. Slept well every night!

Wonderful staff Very friendly The ladies at breakfast are the best Lots of loud construction next door but I had my own earplugs. But I'm sure if you as the front desk they should be able to give complimentary earplugs.