A great event and afternoon touring of the city.

Beautiful hotel. Delays and Issues checking in, and obtaining a receipt when checking out. Booked thru Expedia, payment upon arrival at Hotel … contacted hotel directly, still no invoice received by email. Frustrating.

The property its outstanding,

The AC was NOT working in my room. My room was like microwave.

We decided to splurge and enjoy our two nights in Edinburgh at the Caledonian. I rarely leave reviews, but it felt like we experienced a bait and switch which I think others should be aware of before booking. Although the Caledonian is special property in a great location, we were very disappointed, and the value compared to other hotels was poor. Based on other reviews and our experience, I think they likely have many very nice rooms, but they also several that aren’t as nice and unfortunately we were given the small, not nice room despite paying the prices and seeing the photos of what look like much nicer rooms for the room we booked. It unfortunately felt like a bait and switch and made the experience quite sour, and certainly was not worth the price. I really wish we could leave a positive review but here were the main issues: - our floor was under construction and the hallways were filled with furniture, the odour of of fresh paint, and workers coming and going all the time as they worked on the rooms and moved items in the service elevator near to our room - very poor water pressure, the shower was functional but only if holding the wand in your hand - one very small, high-up exterior window (maybe 1ft by 2ft) in room that made it so you couldn’t see outside and enjoy the view because of the height and shape - they didn’t restock the tea/coffee station when cleaning so we ran out of tea after the first night - no dressing mirror in the room except normal mirror above s

Condition and hotel staff were Excellent. Bar prices pricey.

The hotel charged me twice for my stay at the hotel. $8600 and $7980 Which are not the rates that I should be charged. We have contacted the hotel multiple times. They don’t answer and of our messages or calls.

Exactly what you expect from a 5-star hotel. Worth the money.

The only issue with the property was that the parking garage was closed for construction. But not a big deal overall as parking was available at the NCP across the street.

This was a beautiful hotel. It was recently refurbished. There was a good restaurant right across the street. The bar at the hotel was very nice and quiet. It’s a great place to hang out with friends. There’s also a lounge area that serves food and drink from the bar And the restaurant. Other than the cost, I would highly recommend this hotel. It’s right on Princess Street.

Very tired Ac didn’t work Never tried moving us Service was poor in the bar

Great location, restaurants and walking distance to the central Edinburgh

Great hotel but note pets are not allowed in restaurant's or bars.

The wonderful staff of the Caledonian make this hotel! From the front desk to the Caley Bar, the staff are absolutely fantastic.

Excellent location and property, close to everything about town

the air conditioning was not working

It’s lovely and they try hard. I don’t think they share notes well as we were promised items the next day that were not delivered. Climate control in room was broken.

One of the best stays ever in Europe, staff were amazing.. room and views.. surrounding area!!

Location was superb for accessing all attractions and dining. Straight line to the airport by public transportation.

The hotel was amazing from the minute we stepped inside the staff were so helpful and friendly and made us feel welcome. The room was fantastic. Special mention to Jamie the concierge who was very good

The hotel is situated in the center of Edinburgh, so all of the sights are in a walking distance. Great service, nice friendly and efficient personnel, top cleanliness and good breakfast. The things I was missing was a power outlet in the bathroom for hair dryer and a high mirror. All in all a top hotel which could be highly recommended to anyone.

Excellent trip from start to finish. We arrived early, but the rooms were already ready. And we got a fantastic upgrade! The concierge helped us plan out our sightseeing for the following day, as well as made a great dinner recommendation and reservation. Drinks and food at Peacock Alley and the Caley bar were excellent. The service was wonderful - I wish I could remember all the staffs’ name who assisted us. Thanks for an excellent stay!

Thank you so much everything was wonderful! we loved our stay! and the pool is amazing too!

We really enjoyed our stay, the staff was attentive, the room was large, Aesop products and very yummy breakfast, don't even think whether to get it or not, just pay extra for it!!

Excellent.

Customer service was exemplary an the location was perfectly placed to everything.

Amazing hotel and great location

Staff could not do enough for you.

The perfect hotel in every way, staff, rooms, breakfast and the Pompodour restaurant was amazing

There was a slightly musty or damp smell in the room which wasn’t very pleasant. We could also hear all the traffic as the windows are all single glazed. Everything else was fab

Lovely stay at a historic hotel. Very friendly staff. Would highly recommend.

The hotel has a warm and friendly feel. Among the beauty and grandeur we felt valued and special. Special mention for the very helpful doorman who went out of his way to make us welcome. I didn't catch his name, but he was working on 14th February. Our room was immaculate and comfortable with plenty of space and well-equipped. Toiletries are lovely but I would have appreciated a vanity pack (I forgot my cotton buds) Peacock Alley is amazing! We will go back.