The worst Marriot hotel I have ever booked. We booked 3 classic rooms for a business trip All 3 rooms were disgusting and smelt bad with stains everywhere, the rooms were very run down and not what you expect for a Marriot hotel especially when one of the nights cost over £600pn. One of my guests had to change rooms twice, and another didn't even stay at the hotel, and we had to find different accommodations; I appreciate the staff trying to find them better rooms, but the whole hotel needs a refurb and a good clean so its hard to find a suitable room when they are all very similar poor standard, all the guests were Marriot members, and not one of them was offered any discount or refund which is truly disappointing, we will be speaking to the press and head office considering this hotel is not up to the Marriot standard...Luxury in the name is very miss leading, and the photos are old and don't show the current room states

Good in general.

Not good maintenance

Difficult to park car underneath No spaces, has become a carwash. Second Lower car park floor is now closed to private parking. Had to grovel with attendant to move some cones to allow me to park car. Lift from car park to hotel Broken and out of use, so had to drag suitcase up and down 3 flight of very narrow stairs. 2 security come and knock on you door at 11.45 am to see if you are ready for checkout, a bit intimidating and not needed. Room has flaking paint on window frames. Shower did not work, thermostatic control permanent on boiling hot water, reception advised. Definitely not 5 star hotel have stayed here many times in the past because of Location

The hotel is in a good neighberhood. The stay was ok but they are short stuffed.

Outdated hotel.

Amazing hotel right in the heart of Knightsbridge!

Had a great stay here. Bar staff were very pleasant and helpful, very friendly.