The house keeping is really good. Overall experience is very good.

A beautiful hotel with great customer service. The suites have large balconies, and everything is very convenient. The pools are awesome, and the beach service with chairs and umbrellas is very handy. The canoe experience was amazing, with snorkeling included. , just make sure you book it ahead of time as the slots fill up quickly and they only do 4-5 a day for an hour each. This is free of charge :) I highly recommend this hotel.

Beautiful property! But…. Not sure if I’d stay there again. The restaurant prices are extremely high (like $25 dollars for a kids meal). Also the restaurants close very early. This is odd since they should at least stay open until 10 or 10:30pm. The beach they have is not the prettiest beach and it’s a hike to get too. Their times of when certain activities are open are short and frustrating when it’s still light outside. Probably wouldn’t go back because of the above aspects.

Excellent place though expensive

Great staff excellent facilities

Fairmont Kea Lani is an absolutely gorgeous property and is close to very fine dining and shops and has fabulous dining options on property as well. The rooms were top notch. The service and smiles were so great. We spent a lot of time exploring the island but the resort was a nice respite! Strongly encourage anyone to stay here! You will not regret it!

Great stay. Lovely staff. Great views from bar.

Would definitely stay again!

Great experience. Best hospitality ever.

Great stay!

Our son’s Nintendo switch was stolen from this backpack that was zippered shut. He swears it was closed when we left the room. When we came back from the pool it was left open which prompted him to tell everyone to check for their things. His sunglasses lens were popped out in his backpack as well but we were able to fix those. Security said they would scan the room and they claim no one entered. This is false. We are frequent travelers and the kids always pack up their electronics (they bring them for long flights) before we leave the hotel room. Unfortunate because in all my years of traveling we have never had anything stolen. Won’t stay here again. Also, only 3 $39 entree options for breakfast, still have to add in coffee, so it forces you to do the $68 buffet. The waitress didn’t allow us to order a la carte whatever we wanted like at the Fairmont in Scottsdale. We don’t over eat and it was a waste. Celebrated our 15 year anniversary and it was never addressed at check in or ever. Was greeted with leis as you should be in Hawaii but no champagne or juice.

Fairmont always exceeds our expectations as this trip was no different. Beautiful property, amazing staff, and amazing food. The list goes on. I would only say if you are going to Maui this is the place...

Beach and shopping nearby. Free shuttle service to other hotels and shopping. Only negative was the roosters in the area would crow early in the morning.

The resort is absolutely beautiful. Offers everything you need with extremely professional and friendly staff addressing all your needs. Can not wait to stay there again!!

Incredible experience, everything was absolutely perfect! Thank you so much to the staff. They were incredibly friendly and tentative.

Fairmont in Maui is magical.

WATERSLIDE FTW!

Beautiful spacious rooms. Well maintained property and all of the staff are friendly and helpful!

This hotel is phenomenal. The staff, service , the amenities, and the location was beyond my expectations.

Beautiful Property located in a quiet location. Walking distance to the beach front. Highly recommend resort.

Good place for vacations .

The resort is amazing. The ground are beautiful and well kept. We enjoyed the sunsets from our lanai since the view is spectacular. We also enjoyed many of the restaurants in a hotel and the food was very tasty. My sons enjoyed the Mākana Market where they served delicious breakfast, pizza, açaí bowls and smoothies. I would highly recommend the resort to families since every room is a suite with small refrigerator and microwave. The property is newly renovated, so the rooms are very modern.

Very nice property and staff is beyond amazing. Very close to the beach, you literally walk down on to the beach from the resort. You feel very welcomed from the time you arrive and the staff go above and beyond to make your stay as pleasant as possible. Concierge service is the best way to go if booking events. They will do their best to get you the best deal possible. No complaints, if I ever go back I will definitely stay at this property again.

Fantastic stay. Would certainly return as it is a beautiful property. Only issue was checking in we were somewhat ignored.

Wonderful place to visit with family

This property is absolutely beautiful! We would definitely return.

M

Top notch property and service!

The resort was absolutely beautiful and staff pleasant and courteous. We had an excellent experience at the Ko restaurant and our server Andrew was amazing. The views were incredible and the resort was maintained well

Staffing was great

Best customer service and food

It’s a really nice hotel in a great location.