The service was outstanding and their attention to detail was impressive. I especially felt welcomed by Abel.

Peace and quiet of the city was wonderful though there was a little road noise outside the hotel. The Sunday Brunch is highly recommended but advisable to book in advance as it is very popular - when you imagine the food has finished it hasn’t so pace yourself.

The staff were amazingly friendly and helpful. The facility was beautiful and very luxurious.

Not a 5* hotel as we know it. Just a very busy business hotel that is very over priced. 500 euros for a standard room on a Tuesday without breakfast. We felt it was a rip off and certainly not worth the money. We have stayed in Luxembourg recently at a nicer 4* hotel for half the price. When we asked if breakfast was included at that extortionate rate, they said no and would not include it in our package unless we paid a further 30 euros per person. We therefore found a cafe outside of the hotel, which is easy, and had breakfast there which was much cheaper.

Love everything about the hotel except the spa. Steam room was out of service. The spa is not that great as it looks in the pictures. They don't keep the floor dry at the spa. The spa area needs more attention in the cleaning and neatness department.

The staff here are amazing. I felt like I was staying at a 5 star hotel. They were able to coordinate receiving my lost suitcase and had it brought to my room while I was out for the day, provided turndown service, and on one occasion when I spent the day in my room called to check in and ask if I needed service. I loved the high-tech panel by the door which controls the do not disturb lights, and the towel warmer in the bathroom. I would absolutely stay here again.

We stayed at the hotel for 2 nights (8-10th of June 24) over the weekend - great location and amenities. We expected 5 star treatment from a 5 star hotel and given the price we paid. I am diabetic and sometimes eat my own food - first evening of the stay I asked for a fork for the room, which was provided. The next evening, also around 5-6 pm, extra charge was asked for a single fork and complimentary fork was refused. Normally, you would expect complimentary cutlery to be provided as a standard in a 5 star hotel, which was not the case, hence my ask. We don’t understand the inconsistency of the rules at the hotel (which vary depending who is working at the Concierage) and why at a 5 star hotel I am charged for a fork? Absolutely ridiculous- spoiled my whole view and experience of the stay at the hotel.

Great

We like everything in this hotel very clean the food very good and the location excellent very close to city center and to all attractions areas

The property is nice. The smell when you first walk in is like an ash tray. the rooms are sprayed with a horrible product that we had to sleep with the windows open in cold weather because of it.

Very things are very close

They put us in the Royal Club, psrt of the executive suites. The room and amenities were exceptional. The hotel is located walking distance to restaurants, cafe's, bars and public transportation.

Location is great for business travellers who need to see clients nearby. However, the hotel is a bit old and room facilities are lacking modern touches.

Excellent property

On Hotels.com, I chose a room that was advertised to fit 3 people. When I arrived, they stated it only fit two people. I also requested on Hotels.com to pre-pay for breakfast. When I arrived they said that’s not an option on Expedia - I guess it shows up on Expedia and not Hotels.com. Luckily, the hotel was amazing and gave us a third bed, which fit nicely in the room - they waived the $100 charge for the extra bed. The lounge space downstairs came in handy, as we relaxed downstairs and played Uno (they had free family games) with a new friend we met on a walking tour. The location was great - walkable to everything - shops and restaurants and tourist attractions. The restaurant was very good. It’s not a trendy, hip hotel- but that doesn’t seem to exist at all in Luxembourg. But it was excellent and I would stay there again.

Nice swimming pool Excellent breakfast in nice surroundings

Everything about our stay was perfect! Fab location. Spotless & luxurious. All staff were amazing.

Very Nice

Great hotel with nice amenities in a perfect location. The room is newly decorated and of a good size. We enjoyed the pool & sauna, too. Service was great and parking convenient.

Great spa and beautiful location

Superb service from lovely staff

Great location, fantastic service, allowed us to borrow a wheelchair. 10’s across the board. 1 improvement would be door that is flush with sidewalk was card activated to open vs walking around to unlock. I’m sure there are reasons, just a minor tweak for a great hotel that spoiles you with luxury.

Great hotel in an excellent location. We chose it because of it's proximity to the shops and restaurants which where a few minutes walk away. Super easy parking in the underground carpark which was discontinued to €22 euros per day from the adverted €28 per day on checkout. Really enjoyed the pool and gym as well which where great additions. All the staff where amazing and wouldn't hesitate in staying again. The only downside for me was not having a kettle on the room to make tea and coffee

Le Royal was a great property. The service by everyone was amazing and extremely helpful. Rooms are lovely and the restaurant was excellent. The bar had some issues with being able to serve drinks efficiently, but when they did, it was great.

This hotel is absolutely superb. Highly recommend. Short stroll into the heart of the city, free 20min bus ride from airport.

For the best hotel , not having a coffee machine in the room is not from this world anymore ...

Check-in was a bit slow, changing feather bed cloths required 3 requests, so very slow, courmet restaurant and service there excellent, bed was good, shower mediocre, breakfast and service there very good. Overall very good, but not flawless!

This hotel was outstanding. The customer service from all staff was 5*. Very clean room and amenities. I would definietly go again.

Very Good seevices

Grat stat

from start to finish it was an amazing experience. great service, awesome room, clean bathroom etc etc

Lovely city hotel with excellent staff & beautiful rooms. The restaurant was also great with excellent food beautifully presented.