Amazing stay! Didn’t need to leave the resort.

Fantastic service and the staff working is doing a wonderful job. Great pools and beach. Really good food in all restaurants. We will come back.

Great service all around! I had a flat tire and the maintance crew (I wish I had more names) helped me out put air in my tire and even one guy had a plug kit and they plugged it for me! Lifesavers! Also great house keeping and service on beach. Beach area beautiful and well kept

Room was clean property was in good shape. Watch your billing. They attempted to charge us double on a few items Example. They add a charge for over 2 people even if in a 2 bedroom suite. They doubled up the charges for each extra person….. when questioned, the female day manager threw the employees under the bus……. “They screwed this up” then after five minutes, she deducted the correct amount from the final bill with no apology no explanation or anything else and move on with her day. Horrible customer service. Please make sure you watch your Bill closely as they seem to pull this on. A lot of people is what other employees have said. Also note whenever you purchase anything food beverage, etc., they had on an 18% service gratuity fee, The service never seem to point that out, but if you’d ask them, they would say oh that all goes to taxes and not to us, which is a complete lie. So if you go to pink shell, do yourself a favor and check your bill every single day to make sure nothing was added on. It get costly Very quickly. Just sad this place has come to this. He used to be one of our favorites.

Beautiful place to stay Still some damage from hurricane a couple years ago but just the fences, so you have to walk to main building to access the pools and beach.

Staff was friendly and informative

The stay was wonderful. The hotel is clean and staff is attentive and respectful. The only unexpected issue was the mosquito problem. We couldn’t enjoy the pools, beach or bar area that was located outside because the mosquitoes were terrible. Wish there was an indoor option for evenings like that. The bar also had beds. If the insect problem was not such a problem, it would have been a wonderful and flawless trip, even with the rain.

Our first time staying at the Pink Shell and it did not disappoint!! Resort is beautiful and very clean. Pools are gorgeous. Breakfast buffet (included with your stay) was very good. We loved our room (think they must have upgraded us) which was gulf front and had a balcony. Beach out front was quiet and lovely. Oh, and use of beach chairs and umbrellas are included!! Although we did not use them, there are craft activities and nature activities daily, which would be great for kids. Other resorts nickel and dime you and make you pay to park, pay for breakfast, pay to use beach chairs…not Pink Shell. And it’s an easy walk or quick drive down to nearby restaurants. Why would you stay anywhere else?