Noisy area but great location. Ants were inside our room. Water pressure was low. Shower and Bathroom had hair on floor. Carpet under AC was wet so mold might be under it. We left early after these issues and they charged us full price for 1st night despite all the issues.

Check in was terrible because there was n clear instructions how to get into the building. Once we were inn we went directly to basement and bring all our luggage by pulling from basement.

The Hotel Managers especially Raphael are exceptionally kind and helpful. The 5 stars are for them. All the staff here is very helpful and kind and accomodating.

Friendly staff

Loved

Good location

Good service

Great staff. Very helpful. Close to UCLA

The staff was extremely helpful. We need a bandaid and they were very happy to provide. I was always greeted in the lobby

IT was great for a quick stay

Surrounding properties pretty rough and dirty

Didnt honor early check in request

Very close to freeway which was quieter than i exoected

Not a good area

The exterior and direct surroundings were a bit worrisome but once your on the property, we found a very clean, safe hotel with wonderful customer service, perfect rooms and yummy breakfasts. The location was convenient for many great attractions.

There is 1 elevator for the entire hotel, and it is SLOW. We stayed there for 4 days and our room wasn't serviced once. When first checking in, our bathroom sink had an issue that was never resolved by the hotel staff. The continental breakfast was great, the location was perfect for traveling, and the beds were comfortable. But the staff of this hotel needs to likely be increased to maintain the property better.

The property is right next to the freeway on-ramp and off-ramp. The first night was pretty noisy, and the second night was horrific. When checking out, I asked if they could comp something due to the issue since I did not sleep well (the second night, I didn't sleep well one bit). However, I was rudely told upon checking out by the front desk person that I should have asked the front desk to swap my room. Fair enough, but the second night I was already in my underwear in bed trying to fall asleep. I wouldn't pack everything up and change my room in the middle of the night. Sure, that would have been the optimal resolution. But the hotel could have compensated my $50 parking fee for the inconvenience. It's about hospitality, not blaming the guest for the hotel being next to the freeway. I definitely won't be back because of the noise from the freeway. If they at least tried to make it right at the end, I would give it another shot. I would rather spend more money to sleep in a decent hotel that is not right next to the freeway...

Loved how easy and convenient it was to get to everywhere i needed to go to. Staff was super friendly and honestly made it harder to leave! Loved everything about the stay, including the lovely hash browns that were part of the delightful free breakfast.

Neat hotel - comfortable stay and courteous staff AC blower in bottom of room a bit uncomfortable while sleeping in bed Also windows - lot of noise from outside traffic

The best thing about this hotel is also the worst thing about this hotel. It is on the corner of a freeway on-ramp and busy Blvd. It’s a bit tricky to get in and out of and there isn’t anywhere you would want to walk to. Our room on the 4th floor was freeway-height. If you just need access to 405, this is your place. Also it is located on a main Blvd. Clearly an older property, we didn’t have any issue with that. We were looking for a lower price point hotel. Room was clean. They did mess up and not have our room scheduled for service our last 2 days and when I brought it to their attention, they comped us our parking for our entire 7night stay, which I appreciated. Mistakes happen; it’s how they address the situation that is important. Staff was very nice. Continental Breakfast had individually wrapped plain bagels and wheat bread. I appreciated this; less hands reaching in and possibly touching. 2 flavors of chobani, 3 kinds of cereal, 3 kinds of jndividually packaged muffins, bananas, oranges, apples, juice, Quaker oatmeal. The hot breakfast was not good and we only ate it the first morning ( scrambled eggs, turkey bacon, sausage patty). We lived on bagels, yogurt, bananas. Our 2 queen room as small but served us adequately as we typically only need a place to sleep. No pool. Ample underground parking. Would we stay here again? No. We would pick a location that suited our family better. Will I continue to stay at Holiday Inn properties; yes I will.

IT IS OK, NICE NEIGHBORHOOD

The location was great! It made getting around easy, yet it was away from the busy (well busier) aspeicts if LA. Great service and clean rooms.

Staff were friendly and welcoming.

The location has both advantages and disadvantages; while it is convenient for visiting the LA area, being situated next to the highway makes it quite noisy. The room may be compact in size, yet it is neat and tidy. Although the breakfast lacks greatness, it is still satisfactory and offers various options.

I did not prefer my room to be outside.

Nice job

This hotel is next to the 405 FWY on-ramp from Santa Monica Blvd. You can hear traffic and sirens. The staff was nice and they provide breakfast!

This hotel is on Santa Monica Boulevard and the entrance to the 405. We couldn't get any sleep due to the traffic noise all night. Half of the rooms are affected by the noise. This is a horrible location!!

The person doing the check in process was giving me slight attitude not sure why, so that wasn’t great. However, the person doing the check out was great, she was friendly and was helpful when I asked questions.

This place is classified as a hotel, but we had to go outside get to our room, which makes it a motel. The bottom the door needs a door shoe. The outside light was shining through the bottom of the door. The pull down blind was broken. We stayed there before and it was fine. Just don't stay in room 301.

Ok for a basic stay, no bells or whistles. But cheaper than other places. Breakfast was fine. Room was smaller than expected. Extremely noisy as it is literally next to the freeway and we could not escape that noise.

Friendly staff and clean, easy access to get around the santa monica beach and the hollywood area. 1 hour away ride to disneyland,