Only area for improvement is the in room heating. No control over thermostat and back up heater noisy.

1. Location is good 2. Bell boy is proactive when checkin 3. Room is clean basically BUT RATs are running on the ceiling, you can clearly hear the sound of them. 4. Reception staffs are chit chatting loudly in the lobby. 5. Showing water are actually cold while the temperature is 4degree Celsius. Will not come again because of the horrible mouse during the night.

If you are visiting Scotland you need to stay at this hotel. It was very walkable to all the excursion around the city such as the Edinburgh castle and the royal palace. It was a fast check in and every staff member was very nice and professional. When you leave the hotel and arrive back there is always someone there to open the door and ask about your day. The room was very spacious and had great room service. I will be returning!

Great weekend stay in central Edinburgh! Hotel is lovely! The lounge access extra charge was well worth the money ! Every member of staff were attentive, helpful and friendly! We will be back!

Great, spacious, super clean

Perfect stay. Have stayed a number of times and always 5star service and rooms fantastic. Would highly recommend

This hotel is not worth its cost. Some of the rooms lookout into the neighbors, no city view at all. No morning coffee in lobby. No place to just grab a pastry and go before heading out in the morning. No usb ports. Our showers did not work. I would not stay here again.

I normally don’t like to review places or sounds negative but this case deserves one. This review is a combination of the standards/price of the hotel combined with Hotels.com prices. 1. £600 pound for 2 nights without breakfast is in my opinion not worth the money. The property is very old, rooms are nothing special and the phone/WiFi reception is none. The WiFi does not work and normal service is for some reason non existing in the room. 2. I booked the room 3 weeks in advance, 1 week before the arrival I saw on hotels.com and all other sites that the same room for the two nights was £430 instead of £600. I contacted hotels.com that said they don’t do price guarantee anymore and I was not able to cancel. I contacted the hotel, they said they can’t touch the reservation since it’s made by via hotels.com even though it was around 30% cheaper one week before. 3. Elevators taking you to the gym not working so you need to go out of the hotel and have a porter escorting you. 4. Location was great. The only think positive. As a summary, I think there are so many better options in the city for this type of money. And unless you don’t want to use your phone while at the hotel please stay away.