They cannot consider themselves a 5 star hotel: they have room service times that are totally unnaceptable. 7am start weekdays and 8am on weekend. A complete joke for those of us that have early meetings .

Nikki at the front desk was very friendly and helpful. Everyone at the hotel is always overly kind and easy to talk to. My cleaning staff, maids, etc were the sweetest ever as well. Everyone from the doorman to the front desk were professional and lovely.

Great 2 nights. Everyone at this hotel was super friendly. Room was amazing. The only thing i would say is that the sleeper sofa could be more comfortable. But otherwise very nice room.

Room equipment was very old - fridge, dishwasher, bathroom tap.

Staff very friendly and helpful. The corner suite was beautiful, furnishings and kitchen top notch.

The staff was awesome. The view over Central Park was amazing.

Interesting to note there were few bathroom toiletries. No lotion for example. Chocolate everywhere when we arrived but not something they replenish. Same with coffee and tea. Bell man, room service person and others seem to be obviously waiting for a tip. We gave them a tip but did not appreciate the expectation. They certainly didn't over perform their duties of employment.

Amazing experience

Wonderful experience! Best hotel in NY! The stall was superb

Our stay at the Trump on Central Park was absolutely horrendous with the smell of damp, mould and just an old building smell in every room. We initially booked a suite which was smaller than any normal studio room in another hotel. There was a horrific smell of mould throughout our stay we complained on the first night they forced us to stay there on the first night on the second night they upgraded us and moved us to an even bigger suite which was still tiny and had the exact same stentch of mould. They tried to charge us an additional $200 a night for upgrading instead of realising that we were being sick from a disgraceful room they gave us in the first place. When we complained and spoke to the duty manager Pedro, he told us that he could not cancel our stay and refund us the remaining money And even put the phone down on us. We have spent tens of thousands of dollars staying in Trump hotels all over the world. I run a media company and we often have our entire team staying in locations across the world. This one is a abysmal counterpart to the brand. The hotel is old, badly looked after, very small and uncomfortable and the Management staff are clearly the cause of this because they clearly do not care about the state or condition of the hotel. We will still be initiating legal charges for damage our health which made me very sick and also to get a refund for the time that we were there as we paid $1000 a night and had an abysmal stay.

Super clean and welcoming Hotel, staff are very kind and friendly. Walking distance to Central Park and lots of other attractions. 10/10

Staff was very nice and accommodating

The service staff was friendly and always willing to lend a hand with bags, luggage and packages. We had a marvelous stay during a stressful time as we moved our daughter into her Columbia Law School apartment. We have stayed at several Trump hotels in the US and Canada and they are all excellent.

The staff was very attentive, truly over and above. The water and fruit was a nice touch. Trump kids bag was great, too. Very disappointed in the executive suite. This was not 5 star. Needs maintenance work - bathroom very tired, walls/door need touch up painting, etc. Sofa bed horribly uncomfortable. Dining chairs ripped up. The fitness room and pool were amazing.

Always a great experience. This is one of the only places we stay…. ❤️🙏100%

The hotel is conveniently located near Columbus Circle in NYC and the room is spacious and beautiful with a very nice view of the Central Park. I highly recommend the Trump Hotel.

Great Property which is so nicely located.

AC level was prevented from cooling the room enough.

Very nice

Everting was great this is a beautiful place can’t wait to go back there thanks I love this Hotel

Room was hot and had maintenance to supposedly fix and it still sucked

Awesome rooms, staff and accommodation

Very nice property

It was the most amazing place I have ever stayed. They were the most kind, polite, helpful staff. The room was so neat, clean and convenient. Also the view was amazing! The gym was top notch! Highly recommend this place.

Trump knows class this is 5 star

Love it

Amazing property and fantastic staff. Property is one of the best in the city

Excellent

Great location - right next to Central Park and subway access.

Excellent experience

Spacious rooms and tasty food.

It is a very nice and convenient option