As someone who travels often for business and family, I'd like to offer my review: I intend to provide constructive feedback on my recent stay. While the property boasts spacious suites with kitchens, perfect for families, its current state falls short of expectations. The surrounding vacant lots and lack of nearby amenities are significant drawbacks. Our check-in experience was pleasant, thanks to the friendly front desk staff. However, the night staff seemed less accommodating and more focused on socializing. The hallways were clean, but the elevator required attention. Our room had several issues, including broken curtains ripped not In working order and dirty, a missing cabinet drawer, and signs of a major leak. Although the tub and toilet appeared clean and new, the room had visible dirt, dust, and grimy . The carpets were neglected, and the cleaning practices lacked attention to detail. We used Lysol wipes to disinfect the room, and the phone was not working properly. The pillows were uncomfortable lumpy and flat. To improve the overall experience, I suggest using consistent lighting throughout the units and addressing the aforementioned issues. With proper management, this property could be a good place and offer great stay! Breakfast has great possibilities, but staff seem overwhelmed, affecting their ability to maintain cleanliness, refill items, and clean tables, ultimately leading to unfriendly, unhappy staff.

This was by far the most rundown Marriott hotel that I have stayed ever in. I have stayed in all brands from Fairfield (great value) to JW across the country. My fist clue was that the hallway to my room smelled very musty. In the room (Room 202) I could feel every spring in the mattress, although the bedding was fine. The sofa was simply to be avoided. I wouldn't take shoes off to walk on the carpet. On a positive note, the lobby staff were very nice and friendly. I give them a 10. This hotel, based on my experience at numerous Marriott brand hotels, should not bear your flag. I had two colleagues with me on the stay and their assessment would be the same. Nice people, very poor stay. I should have taken pictures, but did not.

Bottom shelf below kitchen sink was broken and unsightly. Hair from previous person was literally everywhere in the bathroom. Water in hot tub was same temp as pool, much too cold. Timer on hot tub was set to only 5 minutes so it was a constant thing to keep turning it back on.

Just okay. The room was small, compared to other Residence Inn hotels we've stayed in. It was also freezing cold, even though we had the thermostat turned all the way up. Spoke to someone at the front desk about it after a while. Nothing they could do, since it was evening. Thought we could get some warm blankets, but none were available. Had to sleep with a sweatshirt & a fleece jacket on. It would've been helpful to have a fireplace in our room, like other Residence Inns have! The staff person told us that this is more of a " budget " Residence Inn. Hmm. The breakfast buffet seemed like a budget breakfast too, compared to other Residence Inns. Also, we heard a lot of noise from people walking around in the room above us, morning & night. That was unpleasant. So, to summarize, it was okay, but I'm not sure we'll stay at this particular Residence Inn again, for these reasons.

I stay here often for business. The folks that work here are always so kind and amazing. This was the first time I had issues with the room itself. I let the front desk staff know, and have every confidence they will take care of it.

We got to the hotel 2 hours after check-in and our room was not ready. They said to give them a few minutes and it would be ready. 30 minutes later they asked us if they could put us in two separate rooms rather than the two bedroom room we had reserved and paid for. Rooms were clean but had a cracked sink, the cover that went over the furnace was off the wall, and were very noisy. The contential breakfast was subpar at best and the coffee had grounds in it.

Old and worn. Needs total updating. Worst Residence Inn I’ve stayed at. Front desk clerk initially told us he didn’t have any rooms available but after showing our confirmation blamed his manager for overbooking and mid-management.

there was no air in my room, kids were up above running half the night (both nights) a homeless man sleeping outside my window, bloodstained covers on my bed and i was charged for a 2 bedroom in which i originally reserved but called in due time to downsize to a one bedroom , was told it would be taken care of.